Security Team Leader

Hilton Worldwide, Inc.; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global hospitality company is seeking a Security Team Leader for its Hilton Garden Inn in Puchong. The role involves supervising security operations, ensuring compliance with safety protocols, and leading a team to maintain a secure environment for guests and staff. Ideal candidates should possess a high school diploma and have knowledge of hotel security practices.

Qualifications

• High School or Vocational School diploma required.
• English proficiency at C-level exam pass.
• Knowledge of fire and traffic safety laws.

Responsibilities

• Supervise security shifts and ensure guest safety.
• Conduct random bag inspections.
• Inspect hotel for security compliance.

Skills

Knowledge of hotel security

Public security

Fire management

Organizational skills

Leadership

Communication

Education

High School or Vocational School diploma

Job description

Job Description - Security Team Leader (HOT0BMW4)

Job Number: HOT0BMW4

Work Location: Hilton Garden Inn Puchong, Paetaling District, TBC

Hilton, with thousands of hotels across over 100 countries, offers numerous opportunities to delight guests. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and more.

If you value the impact of global travel, you might be the right fit for our team. At Hilton, our goal is to delight our guests, team members, and owners.

The Security Team Leader supports the Security Supervisor by guiding Security Officers to ensure proper procedures and inspections are followed. This role covers the duties of the Security Supervisor in their absence.

What will I be doing?

As Security Team Leader, your responsibilities include:

1. Supervising security shifts to maintain patrols and ensure guest and staff safety.
2. Checking fire equipment and evacuation routes.
3. Reporting maintenance issues to Engineering during patrols.
4. Understanding and supervising department procedures, security knowledge, and emergency protocols.
5. Conducting random bag inspections of team members.
6. Ensuring asset removal policies are followed.
7. Arranging escorts for team members with cash, if needed.
8. Maintaining perimeter patrols to prevent loitering.
9. Assessing team members’ knowledge, discipline, and responsibilities.
10. Implementing work arrangements and training plans.
11. Inspecting the hotel for security compliance, fire exits, and equipment accessibility.
12. Handling guest complaints professionally.
13. Being familiar with first aid and fire emergency procedures.
14. Maintaining cleanliness and professionalism in your work area and appearance.
15. Fostering positive interactions with team members and ensuring effective communication.
16. Adhering to hotel policies, Hilton’s code of conduct, and team member handbook.
17. Performing other duties as assigned.

What are we looking for?

Ideal candidates will have:

• High School or Vocational School diploma.
• English language proficiency (C-level exam pass).
• Knowledge of hotel security, public security, fire management.
• Understanding of fire and traffic safety laws.
• Ability to organize and lead staff effectively.

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering a range of accommodations from luxury to mid-priced hotels. We are committed to providing exceptional guest experiences and fostering a supportive environment for our team members. Join us to be part of a company that values hospitality, service, and excellence every day.