Security Engineer

MVC Resources; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading IT Security firm in Malaysia is seeking a SECURITY ENGINEER to provide implementation services and technical support to customers. The role involves managing customer timelines, conducting product training, and offering solutions based on client requirements. Candidates should have strong communication skills and hands-on experience with LAN/WAN and security solutions. This position requires travel and occasional work beyond standard hours. Fresh graduates are encouraged to apply.

Qualifications

• Positive and professional working attitude, ability to work under minimum supervision.
• Strong communication skills to explain technical solutions.
• Experience with security solutions is advantageous.

Responsibilities

• Provide implementation service managing customers and timelines.
• Offer technical support to customers remotely or on-site.
• Conduct hands-on training for customers and partners.

Skills

Strong telephone communication skills

Customer management skills

Ability to work independently

Hands-on experience on LAN/WAN

Familiar with IP networks and routing protocols

Education

Product certification like Cisco CCNA/CCNP

At least 2 years working experience

Tools

Firewall

IPS

Load Balancer

Job description

well-established IT Security and Network Company recently acquired by Macnica Inc – a US 5.5 Billion Dollar Revenue company. With offices in Singapore, Australia, Cambodia, India, Indonesia, Malaysia, Myanmar, New Zealand, Philippines, Thailand, Vietnam and parent company in Japan and US, we are now inviting individuals that have strong skills and knowledge in IT Security to join us. You will be able to embark on an exciting career, as we pursue our strategic expansion.

Working Hours: 9am to 6pm, Mon-Fri
Salary will commensurate with qualification and experiences

Job Title

SECURITY ENGINEER

Responsibilities

• To provide implementation service including managing customers and timeline.
• To provide technical support to customer either on-site/remote/phone or email.
• To obtain technical certification for products that company distributes.
• To help customers in matching requirement into product/solutions.
• To provide workable (or alternative) solution based on customer’s requirement.
• To conduct Product Hands-on Training to customers and partners.
• To be able to carry out installation and configuration by reading manual when given a new product when there is no prior training given.
• *Able to work in a fast-paced environment. Working after office hours, Sat/Sun/Public Holidays, from time to time, would be expected.
• To support Sales personnel in sales process, e.g. product features/functionalities clarification, implementation consideration, tender compliance, etc.
• To work closely with Sales personnel to help manage a few strategic accounts.
• To conduct POC to secure sales.
• The above functions will be based on products/solutions that company distributes.

Requirements

• Positive and professional working attitude, ability to work under minimum supervision.
• Strong telephone communication and customer management skills, ability to effectively communicate technical solutions and remedial action plans through oral and written communications.
• Ability to work independently but still a team player.
• Hands-on experience on LAN/WAN and security solutions would be an advantage.
• Familiar with functionalities of IP networks & routing protocol, BGP, OSPF, DNS, AD, Proxy, etc.
• Territory Qualification preferred but not mandatory.
• At least 2 years working experience preferred but fresh graduate are also encourage to apply.
• Knowledge / Experience in Firewall, IPS, APT, Proxy, Anti-spam, Load Balancer would be an advantage.
• Product certification like Cisco CCNA/CCNP, Check Point CCSE, Bluecoat BCCPP, Brocade BCNP/BCLP would be advantage.
• Possess own transport and willing to travel.