Section Head, Learning & Development

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A top telecommunications company in Kuala Lumpur is seeking a Section Head of Learning & Development to lead strategic learning initiatives that enhance workplace culture. This role requires 8+ years of experience in L&D and a proven ability to design impactful programs. The ideal candidate will manage a team, develop leadership capabilities, and champion a culture of continuous learning. Competitive benefits offered.

Benefits

Comprehensive medical benefits

Flexi working hours

Employee discounts for F&B brands

Child parental care leave

Qualifications

• 8+ years of L&D experience, with at least 3 years in a leadership role.
• Strong instructional design skills and knowledge of adult learning principles.
• Proven track record in designing and delivering impactful learning programs.

Responsibilities

• Lead the development and implementation of a comprehensive learning strategy.
• Oversee the design and delivery of innovative learning programs.
• Manage the Learning & Development team to foster a high-performance culture.

Skills

L&D experience

Instructional design skills

Stakeholder management

Communication skills

Leading change management

Job description

Closing Date : 31/10/2025

Section Head, Learning & Development

** For registered candidates, please login to apply

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
• Awarded For
o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
o Bronze Winner in Cross-Generational Workforce Engagement (2024)
o Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Summary

The Section Head of Learning and Development leads the design and execution of strategic learning initiatives that directly support U Mobile's goals for performance excellence and a thriving workplace culture. This role oversees the entire Learning & Development portfolio, ensuring innovative and impactful learning solutions aligned with U Mobile's strategic vision. The Head of Learning and Development will provide guidance and ensure alignment with organizational objectives, while also collaborating with various teams to drive culture and change management initiatives. This role is pivotal in elevating our talent management, performance management, and employee engagement strategies.

The Day-To-Day Activities

• Lead the development and implementation of a comprehensive learning and development strategy in order to align with U Mobile's overall business objectives and strategic priorities.
• Oversee the design, development, and delivery of innovative learning programs and solutions in order to enhance employee skills, knowledge, and performance across the organization.
• Manage the Learning & Development team, including the Learning & Development Manager and Assistant Manager, in order to foster a high-performance culture and ensure effective execution of learning initiatives.
• Develop and implement a robust leadership development program in order to build a pipeline of future leaders and strengthen leadership capabilities at all levels.
• Drive the implementation of performance management processes and tools in order to improve employee performance, provide constructive feedback, and support career development.
• Collaborate with key stakeholders across the organization in order to identify learning needs, gather feedback, and ensure alignment of learning initiatives with business requirements.
• Champion a culture of continuous learning and development in order to promote employee engagement, enhance organizational agility, and support U Mobile's growth and success.

About You

• 8+ years of L&D experience, with at least 3 years in a leadership role.
• Stronginstructional design skillsand knowledge ofadult learning principles.
• Proven track record indesigning and delivering impactful learning programs.
• Excellentstakeholder management and communication skills.
• A strategic andcollaborative leaderwith a passion for learning and people development.
• Experience in driving culture and change management initiatives.
• Experience in the telecommunications industry is a plus.

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.