Search QA Model Data

TikTok; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join TikTok as a full-time member of the Search Model Data Team in Kuala Lumpur. In this role, you will be responsible for ensuring high-quality data management while working with various teams to support TikTok's Trust & Safety initiatives. Candidates should be detail-oriented and resilient, capable of handling sensitive content.

Qualifications

• Prior QA, Content Moderation, or Search-related roles experience required.
• Familiarity with data analysis and BPO/Call Center experience advantageous.

Responsibilities

• Perform daily audits and quality inspections.
• Handle queue assignments and policy updates.
• Monitor and analyze labeling quality.

Skills

Analytical mindset

Attention to detail

Emotional resilience

Education

Diploma or higher

Tools

Search engine optimization

Job description

This is a full-time role on TikTok’s Search Model Data Team under Trust & Safety. Your main responsibilities include:

Operations & Data Management

• Performing daily audits and quality inspections
• Handling queue assignments, policy updates, and escalations
• Monitoring and analyzing labeling quality
• Coordinating with R&D and Product teams
• Creating localized training schedules and SOPs
• Delivering onboarding and process trainings
• Evaluating knowledge through testing and feedback

This role may expose you to sensitive or disturbing content (e.g. hate speech, self-harm, etc.) — so resilience and emotional management are key.

Key Qualifications & Skills They Want:

• Education: Diploma or higher
• Experience: Prior QA, Content Moderation, or Search-related roles
• Familiarity with search engine optimization or social media platforms
• Analytical mindset — data analysis, root cause evaluations
• BPO / Call Center experience is a plus
• Ability to handle explicit or harmful content
• High adaptability and emotional resilience

If you’re applying, here’s how you can tailor your resume and cover letter:

• Emphasize any roles involving QA, data auditing, moderation, training, or search optimization
• Showcase your experience with search algorithms, data reports, or quality analysis
• If you’ve ever worked in BPOs or fast-paced customer service, include that too

Show You’re Detail-Oriented & Resilient

• Provide examples where your attention to detail prevented or corrected issues
• Share a moment where you adapted quickly to a challenging situation or emotionally tough environment

Make sure your resume includes keywords from the job description:

• "Labeling strategies"
• "Policy implementation"
• "Root cause analysis"
• "Data validation"
• "Content moderation"
• "Search engine optimization"

I can help rewrite your resume for this specific role or even draft a customized cover letter. Just let me know what your current background looks like and I’ll help align it perfectly.

Federal Territory of Kuala Lumpur, Malaysia

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