Scheduler

Job Majestic; Petaling Jaya; Remote; MYR 20,000 - 100,000; Part time

Job summary

Job Majestic is seeking a Part time Scheduler with the cleaning services experience for a fully remote position. The role involves managing schedules, communicating with clients, and ensuring exceptional customer service while working flexible hours, ideally suited for a detail-oriented individual with strong organizational skills.

Benefits

Flexible hours available

Qualifications

• 1 year experience in customer service.
• Proven experience in the cleaning industry is a MUST.
• Must be fluent in English.

Responsibilities

• Manage and adjust cleaner schedules.
• Communicate with clients regarding appointments.
• Prepare and send quote estimates.

Skills

Customer service

Communication skills

Organizational skills

Detail-oriented

Ability to handle urgent tasks

Tools

Launch27

JustCall

WhatsApp

Canva

Job description

Job Majestic is hiring a Part time Scheduler role in Ara Damansara, Selangor. Apply now to be part of our team.

Job summary:

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: RM2,800 - RM3,000 per month

Part Time Scheduler (Cleaning Services Company) (Fully Remote)

Working Hours : 11:00PM - 7:00AM ( 5 days per week )

Salary : MYR 2,800.00 - 3,000.00/mth

Job Scope / Responsibilities :

Our client is a dynamic start-up specializing in residential and commercial cleaning services. They pride themselves on offering tailored solutions, whether it's a regular cleaning, deep cleaning, or assistance with moving.

Requirements:

• 1 year experience in customer service

• Proven experience in the cleaning industry (It’s a MUST)

• Experienced in coordinating cleaners and managing bookings, handling emails and phone calls, giving cleaning estimations, communicating with clients

• Must be able to speak fluently in English

• Must be able to work night shift

• Highly organized and detailed-oriented

• Experience as cleaner is added advantage

• Strong communication skills with a client-focused approach

• Ability to handle urgent tasks efficiently and adapt to dynamic workflows

• Independent and able to work with minimal supervision

• Previous experience in the cleaning or related industry is a plus.

• Experience in managing social media content and utilise Canva for editing will be an advantage

Responsibilities:

• Manage and adjust cleaner schedules using Launch27 and WhatsApp

• Communicate with clients to confirm appointments, address inquiries, and provide exceptional customer service

• Answer calls via JustCall

• Prepare and send quote estimates using the L27 system

• Follow up with clients on pending quotes or revisions

• Coordinate any changes or adjustments to the schedule in real time

• Communicate job details, updates, and changes to cleaners through WhatsApp

• Liaise with clients regarding job timing, availability, and special requirements

• Maintain accurate records of schedules, client preferences, and cleaner assignments

• Any ad-hoc tasks assigned by the supervisor