SAP GRC PC: Application Support Senior Analyst

RAPSYS TECHNOLOGIES PTE LTD; Kuala Lumpur; On-site; MYR 110,000 - 170,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE LTD in Kuala Lumpur, Malaysia seeks an experienced SAP GRC PC: Application Support Senior Analyst to ensure robust support for governance, risk, and compliance solutions. You will diagnose complex issues, drive improvements, and act as a subject matter expert in SAP GRC across critical business systems.

The role emphasizes analytical skill, proactive stakeholder engagement, and independent problem solving, with opportunities to enhance system performance and reliability

Qualifications

• Analytical mindset with strong problem-solving skills.
• Thorough understanding of SAP GRC solutions and governance.
• Ability to identify and resolve issues in complex business systems.

Responsibilities

• Act as a software detective to identify and solve issues across system components.
• Work independently and become a subject matter expert in SAP GRC support.
• Collaborate with cross-functional teams to enhance system functionality.
• Document findings and solutions for knowledge sharing and troubleshooting.
• Suggest process improvements and engage with stakeholders to prioritize work.
• Demonstrate advanced IT troubleshooting and engineering support capabilities.

Skills

SAP GRC

IT Troubleshooting

Engineering Support

Application Remediation

Stakeholder Engagement

Tools

SAP

Job description

We are looking for an experienced SAP GRC PC: Application Support Senior Analyst to join our dynamic team in Kuala Lumpur, Malaysia. The ideal candidate will possess strong analytical skills and a thorough understanding of SAP Governance, Risk, and Compliance (GRC) solutions to ensure effective application support and optimization.

Responsibilities

As an Application Support Engineer, you will be responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Advanced proficiency in IT Troubleshooting is required. Advanced proficiency in Engineering Support is recommended. Advanced proficiency in Application Remediation is suggested. Analyze and resolve complex software issues to ensure continuous system performance and reliability. Collaborate with cross-functional teams to enhance system functionality and prevent recurring problems. Document findings and solutions clearly to support knowledge sharing and future troubleshooting efforts. Contribute to process improvements by identifying gaps and proposing innovative approaches. Engage proactively with stakeholders to understand system impacts and prioritize support activities effectively.