SAP Delivery Lead, Director

EY; Kuala Lumpur; On-site; MYR 360,000 - 600,000; Full time

Job summary

EY is seeking a Delivery Lead Director in Malaysia to plan, drive, and manage large SAP implementations. You will build trusted relationships with senior client leadership and coordinate cross-functional teams to align business objectives with technology solutions.

You will oversee technology transformation projects, manage timelines, costs, and quality while leading both technical and non-technical teams in development and implementation of solutions. Travel to meet client needs expected.

Qualifications

• Bachelor degree in a relevant field with 12+ years in SAP delivery.
• Proven leadership of large SAP deployments across multiple sectors.
• Experience with hybrid and waterfall delivery methodologies.

Responsibilities

• Lead engagement delivery and manage client relationships daily.
• Accountable for program and project management objectives.
• Develop resource plans and budgets for engagements.
• Manage engagement economics effectively.

Skills

Client relationship management

Stakeholder communication

Agile delivery

Risk management

Education

Bachelor's degree

Tools

SAP

Project management tools

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

As Delivery Lead, your focus will encompass the planning, driving, and managing of large SAP implementations. You will work with clients and stakeholders to establish the operating structures for large scale programs and be responsible for the day-to-day delivery that drives to successful outcomes for both our clients and for EY. You must be able to build trusted relationships with senior client leadership to effectively understand their strategic priorities, anticipate challenges, and proactively resolve issues as they arise. Additionally, you will collaborate closely with cross-functional teams to ensure alignment between business objectives and technology solutions, fostering a culture of accountability and continuous improvement throughout the project lifecycle.

In this role, you will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of technology solutions and infrastructure.

Your key responsibilities

As a Delivery Lead Director, you will play a pivotal role in the effective management and delivery of complex processes, solutions, and projects. You will navigate operational and organizational dynamics while maintaining a strong focus on quality and risk management.

This position offers a unique opportunity to develop your leadership skills and expand your professional network. Key responsibilities include:

• Leading engagement delivery and managing client relationships on a daily basis.
• Accountable for program/project management, ensuring that all objectives are met.
• Develop resource plans and budgets for engagements as well as managing engagement economics effectively.

Skills and attributes for success

To thrive in this role, you will need a blend of technical expertise and strong interpersonal skills. The following attributes will make a significant impact:

• Understanding of common SAP program delivery challenges and knowledge of leading practices to enable the navigation through obstacles.
• Proven ability to manage client relationships and generate revenue.
• Strong analytical skills to develop solutions to complex problems.
• Excellent communication skills to convey ideas and influence stakeholders.
• Deep understanding of project and program delivery methods, including Agile and Waterfall.

To qualify for the role, you must have

• A Bachelor Degree holder with minimum 12 years of experience with one or more SAP Modules.
• Typically, no less than 5 - 7 years of experience leading large SAP deployments across Consumer Business, Manufacturing, Technology or Industrial Product sectors.
• Proficiency in program structuring and iterative delivery methodologies.
• Experience in hybrid and waterfall delivery methodologies.
• Strong skills in project and portfolio management tools, along with a solid understanding of project or program value, finance, and quality management.
• Familiarity with the system development lifecycle, contract/vendor management, and resource management within projects or programs.
• A comprehensive understanding of the technology landscape.
• Flexibility and willingness to travel to meet client needs

Ideally, you’ll also have

• Experience in leading diverse teams and managing change effectively.
• Strong negotiation and influencing skills.
• A track record of building and managing client trust and value.
• Previous consulting experience.
• SAP certification(s).
• Experience with at least two SAP program delivery lifecycles.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.