Salesforce Solution Architect

BAE Systems; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Salesforce Lead Solution Architect to spearhead the design and management of Salesforce solutions. This pivotal role involves collaborating with stakeholders to ensure alignment between business and IT, while driving innovation through reusable components and effective practices. The ideal candidate will possess extensive hands-on experience with Salesforce programming and administration, alongside strong leadership and communication skills. Join a dynamic team where your expertise will shape the future of Salesforce solutions and contribute to unlocking digital advantages in complex environments.

Qualifications

• Extensive hands-on knowledge of Salesforce programming and administration.
• Experience managing CI/CD processes and Salesforce integrations.

Responsibilities

• Design and manage Salesforce solutions, ensuring alignment with business processes.
• Drive innovation within Salesforce by creating reusable components and tools.

Skills

Salesforce declarative programming

APEX

Triggers

Batch Apex

LWC

Data modeling

CI/CD process management

Salesforce Sales Cloud

Service Cloud

Integrations and ETL

Leadership

Communication skills

Strategic thinking

Team-oriented environment

Process change management

Education

Relevant vocational qualifications

Experience in Agile Methodologies

Job description

BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Role Description

The Salesforce Lead Solution Architect (SA) designs and manages the Salesforce solution engineering. The SA is also in charge of leading the practice and introducing the overall technical vision for Salesforce. The SA leads the work with stakeholders, leadership and subject matter experts to build a holistic view of the Salesforce strategy and architectural roadmap and ensures that the business and IT are in alignment.

Core Duties

1. Understanding existing Salesforce configuration and code to see how it supports the business process and policy.
2. Ensure development of application follows defined Salesforce CRM architecture and aligns with enterprise standards. Ensure it balances functional, quality, security and systems management requirements.
3. Own Release Management, Source Control, and Deployment concepts.
4. Responsible for Salesforce strategies and risks in relation to maintenance, data, integrations and security.
5. Accountable for the work done by all Salesforce developers, admins and testers.
6. Drive innovation within the Salesforce by creating and identifying re-usable components, tools, accelerators and App exchange solutions, driving the team’s adoption of these accelerators.
7. Evaluate trade-offs with technology and feasibility and make choices that fit the constraints of the project.
8. Communicate concepts, architectures, solution approach options and evaluations through effective diagrams, written materials and meetings with the goal to support all stakeholders understanding and decision making.
9. Recommend alternate approaches, define technical impacts, and provide high level sizing estimates.
10. Teaming up with business analysts to ensure Salesforce solutions meet the BD requirements.
11. Providing Salesforce training and knowledge sharing.

Subject Knowledge, Skills and Qualifications

1. Extensive hands on knowledge, experience of Salesforce declarative programming techniques and administrative features.
2. Extensive hands on knowledge, experience of Salesforce coding language (APEX, Triggers, Batch Apex, LWC).
3. Experience in Data modelling.
4. Experience in managing CI/CD process.
5. Extensive knowledge of Salesforce, Sales Cloud and sales processes.
6. Good understanding in Service Cloud is good to have.
7. Knowledge of Integrations, 3rd party integration tools, ETL with Salesforce is good to have.
8. Excellent leadership skills.
9. Strong communication and presentation skills.
10. Ability to think strategically.
11. Proven resilience, calm under pressure.
12. Proven experience to build, manage and foster a team-oriented environment.
13. Experience to drive process change.
14. Great team player.
15. Extensive Experience of working in a similar role or environment.
16. Relevant vocational qualifications or equivalent experience of working within Agile Methodologies.
17. Salesforce certifications beneficial.