Salesforce Administrator (Remote)

Cloudbeds; Malaysia; Remote; MYR 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Salesforce Administrator, where you'll enhance and scale Salesforce solutions across the organization. This role is perfect for those who thrive in a remote-first environment, tackling challenges head-on and collaborating with a team that values results. With a commitment to innovation in hospitality, you will play a crucial role in streamlining sales operations and ensuring smooth day-to-day functionality. If you're passionate about transforming the hospitality industry with cutting-edge technology, this opportunity is for you!

Benefits

PTO in accordance with local labor requirements

Full Paid Parental Leave

Home office stipend

Professional development courses

Access to professional Therapy and Coaching

Manager training and upskilling

Qualifications

• 3+ years of hands-on Salesforce administration experience in a fast-paced sales environment.
• Strong expertise in Salesforce configuration and customization.

Responsibilities

• Enhancing and scaling Cloudbeds' use of Salesforce across the organization.
• Managing complex sales processes and workflows.

Skills

Salesforce configuration

Salesforce customization

Opportunity management

Data management

System integration

Problem-solving

Education

Salesforce certifications (Admin and Advanced Admin)

3+ years of Salesforce administration experience

Tools

Clari

LeanData

Qualified

Job description

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started.

How You'll Make an Impact:

As Salesforce Administrator you will support the execution of Cloudbeds' tech-driven GTM/Sales operations. This role will be responsible for enhancing and scaling Cloudbeds' use of Salesforce across the organization, with a team of like-minded administrators. From creating complex flows to implementing new connected applications, our Salesforce admin team works with stakeholders throughout the organization to ensure the company’s day-to-day operations are running smoothly.

Our GTM Ops Team:

We're a hands-on team that believes in tackling problems head-on rather than getting lost in endless meetings. If you enjoy rolling up your sleeves, finding practical solutions, and working with colleagues who value results over bureaucracy, you'll fit right in.

What You Bring to the Team:

• Strong expertise in Salesforce configuration and customization, with a proven track record of building scalable solutions that make sales teams' lives easier
• Experience managing complex sales processes and workflows, particularly around opportunity management and forecasting
• Track record of translating business requirements into practical Salesforce solutions, knowing when to push back and when to be flexible
• Strong understanding of data management and system integration, with experience keeping multiple systems in sync
• A bias toward action and continuous improvement - you're always looking for ways to remove friction from the sales motion

What Sets You Up for Success:

• 3+ years of hands-on Salesforce administration experience in a fast-paced sales environment
• Strong technical foundation with Salesforce certifications (Admin and Advanced Admin preferred)
• Track record of successfully implementing and maintaining sales processes that teams actually use
• Experience with data management and integration between Salesforce and other key systems
• A problem-solving mindset and the ability to balance quick fixes with scalable solutions
• A plus if you have experience with Clari (Groove), LeanData, Qualified, and any other tools used by SAAS Sales teams.

#LI-IK1

What to Expect - Your Journey with Us

Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.

• Overall 10 Best Places to Work | HotelTechAwards (2025)
• Top 10 People’s Choice(2024)
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Full Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access provided to professional Therapy and Coaching
• Access to professional development, including manager training, upskilling and knowledge transfer.

Everyone is Welcome - A Culture of Inclusion

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at [e-mail] . Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

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