Sales Support Executive

Logicalis Group (DE); Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a Sales Support Executive to enhance their sales cycle. In this dynamic role, you will collaborate with both internal and external stakeholders to ensure seamless communication and support throughout the sales process. Your responsibilities will include preparing accurate quotations, assisting with customer onboarding, and coordinating tender submissions. This position offers a fantastic opportunity to develop your problem-solving skills while contributing to the company's mission of driving digital transformation for clients. Join a forward-thinking team and make a significant impact in the IT industry!

Qualifications

• Min. 2 years of experience in the IT industry.
• Strong communication and analytical skills are essential.

Responsibilities

• Prepare quotations for customers and ensure accuracy with PO details.
• Assist in customer onboarding and tender submissions.
• Coordinate with vendors and internal teams to meet deadlines.

Skills

Communication Skills

Analytical Skills

Excel Proficiency

Job description

Sales Support Executive in Kuala Lumpur at Logicalis

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Job summary:

The Sales Support Executive supports the Sales team in the sales cycle and will work closely with internal and external stakeholders to follow up on submissions. He/She will be given opportunities to hone his/her problem-solving skills and learn about the entirety of the sales cycle. A successful Sales Support Executive should possess good communication skills and analytical skills.

1.0 Job Responsibilities:

• Prepare quotation to customers in excel (local and overseas)
• Obtain costing from vendors, Services and Presales team - during quotation stage
• Ensure quoted orders matches with customer PO details with clear order instructions (billing entity, address and contact person, delivery instruction, milestones)
• Confirm and produce final costing from vendors - after customer PO came in
• Following up on customer PO or VO
• Assist in new customer's onboarding and credit application
• Download ITQ/RFQ/tender doc from GeBiz and other online portal
• Assist in tender submission via hardcopy/softcopy
• Follow up closely with vendors, presales and sales to meet submission deadline
• Work closely and obtain accurate costing from Services team on maintenance and renewal
• Assists in report preparation and submission, and coordination with customers when required - GovTech report, HC term deal report and etc.

2.0 Required Qualifications:

• Min. 2 years of experience in the IT industry.
• Good communication skill and analytical skill.
• Knowledge and familiarity in excel is a must.

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.