Sales Support Engineer (Proposal)

Krohne (M) Sdn Bhd; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

Join a leading provider of industrial measurement solutions as a Sales Support Engineer (Proposal). The role requires delivering technical expertise and proposal support to the sales team, aiding in client interactions and contributing to successful solution deliveries. If you possess strong technical skills and a proactive approach, interweave your career in a supportive environment focused on innovation and customer service.

Benefits

Opportunities for professional development

Supportive and collaborative work environment

Work-life balance initiatives

Qualifications

• Minimum 3 years of relevant experience in sales support or technical sales.
• Strong technical aptitude with an understanding of engineering concepts.
• Excellent communication and ability to articulate technical info.

Responsibilities

• Compiling technical and commercial offers in liaison with clients.
• Providing technical application and product support.
• Participating in sales negotiations and clarifications.

Skills

Technical aptitude

Communication skills

Presentation skills

Team player

Customer-centric approach

Tools

ERP

CRM

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

As a Sales Support Engineer (Proposal) at KROHNE (M) Sdn Bhd, you will play a vital role in the company's sales efforts. Working in a full-time capacity from our Petaling Jaya, Selangor office, you will be responsible for providing technical expertise and proposal support to the sales team, ensuring the successful delivery of solutions to our valued customers.

What you'll be doing

To compile complete technical and commercial offers (& cost calculations) in liaison with clients and/or KROHNE companies

To have the knowledge and experience to provide technical application, system and product support worldwide to fulfil a helpdesk function

Adhere to procedures to ensure department personnel can execute their duties effectively, in good quality and according instructions in place.

Pro-actively and team player attitude to support and to communicate with KOG colleagues, Clients and KROHNE in all sales activities

To participate in sales negotiations, bid clarification meetings, workshop and exhibitions

To have the commercial expertise to complete commercial offers in conjunction with Sales Managers and KROHNE companies

To manage the contract transfer and hand-over to operations department

To attend and provide support in technical clarification and kick-off meetings

Proactive follow ups on the sent quotations

To work within and specifically to meet the timescale requirements of clients

To report or recommend changes to procedures or working practices where improvement opportunities are recognized

To assist Sales Support Engineer in Technical and Commercial proposal.

To assist Sales Support Manager on reviewing the proposal.

Able to understand and work using ERP and CRM system.

To assist Sales Support Manager in monitoring incoming order, preparation on product order entry, order acknowledgement and invoicing whenever necessary.

To assist at all times the company achieve its dedicated aim of “Best Practice”

To ensure all work and tasks are carried out in accordance with the Companies ISO 9001, ISO 14001 & OHSAS 18001 QHSE Procedures.

What we're looking for

Minimum 3 years of relevant experience in a sales support or technical sales role, preferably within the industrial automation or instrumentation industry

Strong technical aptitude and the ability to understand complex engineering concepts and products

Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical stakeholders

Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word

Familiarity with proposal development and project management processes

A team player with a proactive and customer-centric approach

What we offer

Opportunities for professional development and career advancement

Supportive and collaborative work environment

Work-life balance initiatives, such as flexible working arrangements

How to Apply:

Interested candidates are invited to submit their application with the following details:

Latest resume (updated and complete)

About us

KROHNE (M) Sdn Bhd is a leading provider of industrial measurement and process instrumentation solutions. With a strong global presence and a reputation for innovation, we are committed to delivering cutting-edge technology and exceptional customer service. Joining our team, you will be a part of a dynamic and supportive organisation that values its employees and fosters a culture of continuous learning and growth.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Sales Support Engineer?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as a Sales Support Engineer