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Sales Support Coordinator (Korean Speaker)

Randstad Malaysia

Kuala Lumpur

On-site

MYR 100,000 - 150,000

Full time

Yesterday
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Job summary

A leading company in Kuala Lumpur is seeking a Sales Support Coordinator who will provide essential support in sales order processing and customer inquiries. This role necessitates strong organizational skills and proficiency in Korean, with responsibilities that include coordinating various internal departments and assisting in demand planning.

Qualifications

  • 1-2 years of experience in sales support, order management, or customer service.
  • Proficiency in Microsoft Office (especially Excel).
  • Strong attention to detail and problem-solving skills.

Responsibilities

  • Process and manage sales orders in coordination with internal teams.
  • Act as liaison between customers and departments for order accuracy.
  • Generate sales reports and assist in sales forecasting.

Skills

Korean
Sales Support
Order Management
SAP

Education

Associate Degree/Diploma

Tools

SAP
Salesforce
Microsoft Office

Job description

about the company
Randstad is proud to announce our collaboration with a SSC for the Demand Planning team's expansion.

We are currently looking for Sales Support Coordinator (Korean Speaker), who will report to the Head of SSC to support sales order processing, handling customer inquiries and logistics management.


about the job

  • Process and manage sales orders in coordination with the internal sales and operations teams.
  • Act as the liaison between customers and internal departments to ensure order accuracy and timely delivery.
  • Support the preparation of quotations, proposals, and contracts in alignment with customer requirements.
  • Handle inquiries, requests, and follow-ups from customers and provide appropriate support or resolution.
  • Maintain and update customer information and sales data in systems such as SAP, Salesforce, or CRM platforms.
  • Coordinate with logistics, finance, and supply chain teams to resolve issues related to deliveries, invoicing, or stock availability.
  • Generate sales reports and assist in sales forecasting or demand planning where needed.

job requirements

  • 1–2 years of experience in sales support, order management, or customer service. Preferably in a multinational or fast-paced environment.
  • Proficiency in Microsoft Office (especially Excel); experience with SAP or Salesforce is an advantage.
  • Strong attention to detail, time management, and problem-solving skills.

experience

1 year


skills

Korean, SAP, Sales Support, Order Management


qualifications

Korean TOPIK Level 5 and above


education

Associate Degree/Diploma

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