Sales Support Coordinator

HUACHANG Trading Co., ltd.; Nilai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in trading is seeking a dedicated Sales Support staff to manage sales orders and customer interactions. The role involves database management, coordination with the warehouse, and generating sales reports. Ideal candidates are organized, possess strong communication skills, and are able to work independently or in a team. Fresh graduates are encouraged to apply.

Benefits

Public Holidays

Maternity/Paternity Leave

Claims

Qualifications

• Minimum SPM Certificate required.
• At least 1 year of relevant experience preferred.
• Languages required: English and Mandarin.

Responsibilities

• Enter order list information into the company database.
• Coordinate and schedule delivery planning with the warehouse team.
• Generate sales achievement reports.

Skills

Communication

Customer Relationship Management (CRM)

Sales

Negotiation

Organizational skills

Education

SPM Certificate

Job description

Job Responsibilities

• Enter order list information into the company database.
• Issue sales orders upon receiving orders from the sales team.
• Coordinate and schedule delivery planning with the warehouse team.
• Update sales details and delivery plans in the company database.
• Handle customer purchase orders, delivery orders, sales invoices, etc.
• Mail out customer invoices, statements, and official receipts.
• Prepare sales agendas and stock lists for the sales team.
• Generate sales achievement reports (daily, weekly, monthly, half-yearly, yearly).
• Prepare customer commission claim documents.
• Share debtor aging reports with the sales team.
• Issue sales commissions to sales staff.
• Provide quotations to customers as required.
• Record meeting minutes and maintain relevant files.
• Maintain supplies of sales presentation materials such as slides, brochures, samples, and forms.
• Prepare promotional memos for customers.
• Respond to client inquiries regarding accounts or sales products.
• Complete any ad-hoc tasks assigned by management or supervisors.
• Note: Job responsibilities may evolve based on organizational needs.

Job Requirements

• Minimum SPM Certificate.
• At least 1 year of relevant experience is preferred.
• Languages required: English and Mandarin.
• Required skills: Communication, Customer Relationship Management (CRM), Sales, Negotiation, Organizational skills.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Good time management and organizational skills.
• Problem-solving and negotiation skills.
• Ability to work independently or as part of a team.
• Sales skills are an advantage.

Job Benefits

• Public Holidays
• Maternity/Paternity Leave
• Claims