Sales Support & Coordinator

Stickermasters Corporation; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the printing industry is seeking a Sales Support Coordinator to manage customer interactions and coordinate orders. The role requires at least 1 year of customer service experience and offers a fast-paced working environment. In this position, you will liaise with various departments to ensure customer satisfaction and timely deliveries while adapting to an evolving workplace. Benefits include EPF/SOCSO, bonuses, and medical insurance.

Benefits

EPF/SOCSO

Bonus

Medical/hospitalized & PA Insurance Benefit

Qualifications

• At least 1 year experience in customer service or sales coordinator.
• Able to work independently with minimum supervision.
• Knowledge in printing/packaging is an added advantage.

Responsibilities

• Manage incoming calls & emails to assist customers with inquiries and complaints.
• Coordinate with departments to ensure effective handling of orders and deliveries.
• Enter order information into the company database with accuracy.

Skills

Interpersonal skills

Adaptability

Team player

Job description

• Manage incoming calls & emails from customer and help with their enquiries, complaint, follow up delivery of products etc.
• Liaise with graphic department regarding customer's requirement.
• Process order, quotation, delivery order etc.
• Coordinate with other department to ensure orders and deliveries are handled effectively.
• Entering order information into the company database with accuracy and timeliness.
• Handling of other duties assigned from time to time.

Requirements

• At least 1 year experience in customer service or sales coordinator
• Able to work independently with minimum supervision
• Able to adapt to fast paced working environment
• Team player with good interpersonal skills and a positive attitude
• Knowledge in printing / packaging will be an added advantage.
• Salary negotiable based on working experience and performance
• EPF/SOCSO
• Bonus
• Medical/hospitalized & PA Insurance Benefit

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following types of qualifications do you have? Do you have customer service experience? Which of the following statements best describes your right to work in Malaysia? How many years' experience do you have as a Sales Support Role? What's your expected monthly basic salary? How many years' experience do you have as a Sales Support Coordinator?

Researching careers? Find all the information and tips you need on career advice.