Sales Specialist, IKEA Cheras

IKEA; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

IKEA is looking for a sales specialist to maximize sales and serve customers with expertise in home furnishing solutions. The role entails using digital tools, working collaboratively with the team, and ensuring an engaging shopping experience for all customers. Candidates should have strong sales experience, excellent communication skills, and flexibility in adapting to changes.

Qualifications

• Experience in a customer and commercial-oriented business.
• Strong sales skills with an understanding of customer needs.
• Proficiency with digital tools, such as Home Planner.

Responsibilities

• Maximize sales in assigned sections and act as a knowledgeable resource.
• Demonstrate home furnishing solutions and provide inspiration.
• Serve as a well-qualified home furnishing specialist.

Skills

Customer focus

Communication

Sales skills

Flexibility

Organization

Tools

Home Planner

Job description

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

To maximise sales in assigned HFB and to be a source of knowledge and expertise for the team. To have a deep knowledge of the range, local market, the customers, the store layout, the IKEA digital tools and the experience and expertise of colleagues. Support the efficient work of the IKEA mechanical sales system to ensure the contin-ued execution and success of the IKEA Concept. You are required to contribute in order to fulfil the four tasks of the IKEA store:

• To act as a highly efficient, and staffed sales mechanism
• To show home furnishing solutions full of inspiring home furnishing ideas
• To serve as a well-qualified home furnishing specialist
• To provide a day out for the whole family.
  
  

Qualifications

• Experience of working in a customer and commercial-oriented business.
• Experience of actively selling through understanding customers and their needs.
• Deep knowledge on the use of the relevant digital tools, eg: Home Planner.
• A good communicator who speaks confidently to co-workers and customers in a friendly and engaged manner and knows how to handle difficult situations.
• Open to change and is highly flexible.
• Ability to prioritise and organise work to make efficient use of the time available.
  
  

Additional Information

Please apply by 31-01-2025.