Sales Specialist (Digital Ads Platform) - Open for Malaysian

TDCX; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading BPO company in Kuala Lumpur is seeking a Sales Specialist to manage client relationships and provide marketing solutions. Ideal candidates will have a Bachelor's Degree and strong communication skills. This role offers attractive remuneration and the opportunity to work in a dynamic environment with diverse teams.

Benefits

Attractive remuneration

Comprehensive medical coverage

Life-long learning

Qualifications

• Candidate must possess at least a Bachelor's Degree in any field.
• Preferable with 2 years of working experience in the related field; fresh graduates are encouraged to apply.
• Passion and a genuine interest in online marketing.

Responsibilities

• Serve as the account manager and first point of contact to business owners.
• Manage business inquiries via phone, e-mail and/or live chat.
• Provide outstanding service and support to client's advertisers.

Skills

Analytical skills

Strong communication skills

Creative mindset

Education

Bachelor's Degree

Job description

Overview

Sales Specialist (Digital Ads Platform) – Open for Malaysian

Add expected salary to your profile for insights

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• To serve as the account manager and first point of contact to business owners, introducing them to exciting opportunities for increasing their business visibility through online marketing
• Manage business inquiries via phone, e-mail and/or live chat
• Provide outstanding service and support to client's advertisers, publishers and users
• Provide strategic advice and help solve issues by working closely in a consultative role with your client portfolio
• Implement creative ways to improve client relationships and promote other products
• Provide feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Any other duties and responsibilities that may be assigned by management within your category of employment and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX

Who are we looking for?

• Candidate must possess at least a Bachelor's Degree in any field
• Preferable with 2 years of working experience in the related field; fresh graduates are encouraged to apply
• Passion and a genuine interest in online marketing
• Ability to work in an organized and structured manner
• Creative mindset and good understanding of client’s needs
• Analytical skills and a logical mindset
• Strong communication skills and a flair for selling creative market solutions
• Excellent verbal and written communication skills in English and the language of supporting market

Salary and application insights

• Salary match
• Number of applicants
• Skills match

Your application will include the following questions:

• How many years' experience do you have as a sales specialist?
• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which types of qualifications do you have?
• Do you have experience in a sales role?
• How much notice are you required to give your current employer?

About TDCX

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Perks and benefits

• Medical
• Miscellaneous allowance
• Dental
• Vision
• Incentive, Bonus and Commission Plan
• Life-long Learning

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