Sales Representative

1602 Craft Beer; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the craft beer industry seeks a Sales Representative to promote products and manage client relationships in Kuching, Malaysia. The ideal candidate will demonstrate strong communication and negotiation skills, contributing to achieving sales targets and ensuring customer satisfaction. Success in this role relies on effective relationship management, product knowledge, and the ability to close sales efficiently.

Qualifications

• Strong verbal and written communication to engage customers and clearly explain product benefits.
• Ability to negotiate effectively and close deals that satisfy both the client and the company.
• Ability to understand customer needs and present tailored solutions.

Responsibilities

• Identify potential clients through research and networking.
• Conduct product demonstrations and presentations.
• Build and maintain strong relationships with existing clients.

Skills

Communication Skills

Negotiation Skills

Problem-Solving

Time Management

Presentation Skills

Sales Experience

Job description

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The role of a Sales Representative focuses on promoting and selling products or services to customers, managing client relationships, and meeting sales targets.
1. Customer Prospecting

Identifying Leads: Research and identify potential clients or leads through various channels, including referrals, cold calling, networking, and market research.

Lead Qualification: Qualify prospects based on their interest, needs, and purchasing potential to determine whether they are a good fit for the products or services offered.

2. Product/Service Presentation

Product Knowledge: Maintain a thorough understanding of the company's products or services to effectively answer questions, demonstrate features, and highlight benefits.

Presentations and Demos: Conduct product demonstrations and presentations to prospective clients, showcasing how the product or service can meet their needs.

Tailoring Solutions: Customize product recommendations based on the client’s specific requirements and pain points.

Price Negotiation: Negotiate terms of sale, including pricing, delivery schedules, and service agreements, ensuring mutually beneficial deals.

Closing Sales: Close sales by finalizing contracts and securing customer commitment, meeting or exceeding sales targets.

4. Customer Relationship Management

Building Relationships: Develop and maintain strong relationships with existing clients, ensuring customer satisfaction and fostering long-term loyalty.

Account Management: Monitor and manage client accounts, addressing any issues or concerns that arise post-sale.

After-Sales Support: Provide follow-up assistance, ensuring clients are satisfied with their purchases and troubleshooting any product-related issues.

Meeting Quotas: Work toward achieving sales quotas and targets set by the company, often tied to performance incentives.

Tracking Sales Progress: Keep track of sales activities, close rates, and performance metrics to ensure goals are being met.

Reporting: Provide regular sales reports and forecasts to management, detailing progress, opportunities, and challenges.

6. Market and Product Feedback

Customer Feedback: Gather feedback from customers on products, services, and sales experience, and relay it back to relevant departments for improvement.

Competitive Analysis: Stay informed about competitor offerings and market trends to adjust sales tactics and maintain competitiveness.

7. Sales Strategy and Planning

Sales Planning: Participate in developing sales strategies, campaigns, and promotions to attract and retain customers.

Market Research: Stay up-to-date with industry trends, customer needs, and competitor activities to adapt strategies and maximize sales opportunities.

8. Administrative Duties

Sales Documentation: Maintain accurate records of sales activities, customer interactions, contracts, and correspondence.

Order Processing: Process orders, prepare quotes, and follow up on order status to ensure a smooth customer experience.

Compliance: Ensure that all sales transactions adhere to company policies, industry regulations, and legal standards.

9. Collaboration with Teams

Working with Marketing Teams: Coordinate with marketing and promotional teams to align sales efforts with marketing campaigns.

Collaboration with Product Teams: Collaborate with product teams to ensure the product offering meets customer needs and to relay customer feedback on product performance.

10. Continual Learning and Development

Product Training: Continuously update knowledge on new products, features, or services to effectively communicate their value to potential clients.

Sales Training: Engage in sales training programs to enhance selling skills, negotiation tactics, and customer service techniques.

Skills and Qualifications:

Communication Skills: Strong verbal and written communication to engage customers and clearly explain product benefits.

Negotiation Skills: Ability to negotiate effectively and close deals that satisfy both the client and the company.

Problem-Solving: Ability to understand customer needs and present tailored solutions to meet those needs.

Time Management: Ability to manage multiple clients and leads simultaneously, prioritizing tasks effectively.

Presentation Skills: Ability to present products or services in a compelling and professional manner.

Sales Experience: Previous experience in a sales role or similar customer-facing position is preferable.

In essence, the role of a Sales Representative involves a blend of customer relationship management, product knowledge, sales strategy, and performance-driven targets. Success in this position typically hinges on the ability to communicate effectively, identify customer needs, and close sales efficiently.

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Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a sales representative? How many years' experience do you have in market research? Do you have experience in a sales role? Do you have experience in a cold calls sales environment? Do you have customer service experience? Which of the following languages are you fluent in?

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What can I earn as a Sales Representative