Sales & Operations Manager

About Us

Who we are:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Job Description

1. Implementing company strategies and working closely with departmental stores and hypermarkets to achieve the given NOS for all designated doors.
2. To develop and expand the distribution network by analyzing performances of the accounts and monitoring competitor activities and market trends to explore new opportunities.
3. Analyze sales and data to produce forecasts and work towards Agreed KPI.
4. Align with marketing on all promotions and events while ensuring brand consistency in image and execution.
5. Inventory management on the stock level at the designated channel to meet sales objectives and ensuring inventories are maintained consistently at a manageable level.
6. Establish and sustain good relationships with all customers and dealer network, maintaining channel harmony and maximizing performance.
7. Store visits to ensure brand & product visibility at all points of sales.
8. Coordinating with marketing/brand on new launch or promotion of products.
9. Building new business opportunities through kid’s channel.
10. Identify other expansion opportunities beyond hypermarket.
11. Managing, coaching, and overseeing staffs’ productivity and recruitment process.

Minimum Requirements

1. Diploma or Degree in Business Administration or related fields.
2. At least 5 years of Account Management experience in dynamic retail industry.
3. Able to lead, train and motivate a team of high-achieving salespeople and understand the demands of running a retail business with a proven track record.
4. Analytical and organized multi-tasker.
5. Good interpersonal, communication, and people management skills.

About The Team

Why you'll love working here:

1. Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
2. Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
3. Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What We Value

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.