Sales Operations Manager

JACOBS DOUWE EGBERTS; Petaling Jaya; On-site; MYR 60,000 - 85,000; Full time

Job summary

A leading coffee company, JACOBS DOUWE EGBERTS, seeks an In Store Activation Specialist. This role involves developing and monitoring account-specific activities and point-of-sale materials. Candidates should possess a bachelor's degree and require 3-5 years of managerial experience in sales. The position offers opportunities for career growth along with benefits such as medical insurance and an endless supply of coffee and tea at the office.

Benefits

Medical insurance

Outstanding career development opportunities

Coffee and tea served all day

Qualifications

• 3-5 years in a similar managerial position.
• Field sales experience in Modern Trade and General Trade.

Responsibilities

• Conduct Trade Execution Audit & Reporting.
• Manage Operations Process Improvement.
• Lead Sales Capability Development & Training.

Skills

Analytical Skills

Result-oriented Mindset

Education

Bachelor's Degree in a relevant field

Tools

DMS and sales systems

Job description

Company Description

It’s amazing what can happen over a cup of coffee. At JACOBS DOUWE EGBERTS (JDE), we’ve made it our mission to find out. Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that’s felt around the world. JDE is the home to some of the most well-known coffee brands in the world.

For more than 265 years, we have been inspired by the belief. Today, our coffee & tea portfolio is available in over 140 countries around the world through iconic household names including: Jacobs, Tassimo, Moccona, Senseo, L’OR, Douwe Egberts, Super, OLDTOWN, Kenco, Pilao & Gevalia.

Job Title: In Store Activation Specialist

The In Store Activation Specialist is responsible for developing, monitoring, and implementing nationwide and account-specific activities and point-of-sales materials.

Job Description

The Sales Operations Manager reports to the Head of Sales. The scope includes Sales Operations & Processes, Sales Analysis, and Sales Training. The Sales Operations Manager collaborates with Marketing & Sales functions to deliver the Annual Operating Plan (AOP) across all relevant channels and retail environments (both direct and indirect). The role involves leading the team to monitor performance and ensure excellence. The Sales Operations Manager manages the execution of sales strategies at the local level, including planning, coordinating sales activities, and setting goals for field sales teams.

Responsibilities and Key Activities:

1. Trade Execution Audit & Reporting
2. Operations Process Improvement
3. Salesforce Effectiveness & Capacity Assessment
4. System & Master Data Maintenance & Dashboard Reporting
5. Sales Capability Development & Training

Qualifications

Education: Bachelor's Degree in a relevant field

Experience:

• 3-5 years in a similar managerial position
• Field sales experience in Modern Trade and General Trade
• Knowledge of DMS and sales systems
• Strong analytical skills
• Result-oriented mindset

Additional Information

What’s it like to work at JACOBS DOUWE EGBERTS? We believe that growing our company depends on growing our people through learning, coaching, and experiences. We encourage ownership of your career and aim to help you become the best you can be.

Other benefits include:

• Medical insurance
• Outstanding career development opportunities
• The best coffee and tea served all day in our office

Are you ready to make a career shift and grow a great portfolio with us? Click the ‘I'm Interested’ button, and we will contact you soon.

Thank you for your interest in JDE. Please note we will only reach out to successful candidates.