Sales Operations Executive

EPOS; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading digital solutions provider in Kuala Lumpur seeks a proactive Junior Sales Operations Executive to support CRM management and assist cross-functional teams. The ideal candidate has 1-2 years of experience in sales operations and is proficient in Google Sheets and HubSpot CRM. This role offers the opportunity to contribute to data reporting and operational efficiency in a dynamic environment.

Qualifications

• 1-2 years of experience in Sales Ops, Admin, CRM, or operations support.
• Comfortable using HubSpot CRM or similar tools.
• Proficient in Google Sheets/Excel including formulas and pivot tables.

Responsibilities

• Maintain and update data in HubSpot CRM.
• Generate sales reports and dashboards.
• Assist in setting up SOPs and workflow processes.
• Coordinate with different team leads for reporting consistency.

Skills

Sales Operations

CRM Management

Data Reporting

Google Sheets/Excel

Communication

Tools

HubSpot CRM

Google Drive

Airtable

Trello

Notion

Job description

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions.

With a growing presence across Singapore, Malaysia and Vietnam, we're continuing to look for passionate individuals to join our diverse and driven teams.

As we expand across Asia, to create meaningful, small yet powerful changes for businesses around the world together.

Role Summary:

We are looking for a proactive and detail-oriented Junior Sales Operations Executive to support the Singapore Sales Ops Manager and assist cross-functional teams reporting into KL. This role will help manage CRM workflows, dashboards, data reporting, and contribute to process setup and data migration activities for other teams as well.

Key Responsibilities:

Sales Ops Support

• Maintain and update data in HubSpot CRM
• Generate and format sales reports, trackers, and dashboards
• Support sales funnel tracking and follow-up status monitoring
• Perform data entry, cleanup, deduplication, and record management
• Monitor lead allocation and provide weekly performance summaries
  
  

Cross-Team Support (KL-based Teams Reporting to Sales OPS)

• Assist in setting up basic SOPs and workflow processes for operations, research, or telesales-related tasks
• Help with data migration tasks - including cleaning, formatting, and mapping from Excel/Sheets to target systems like HubSpot or shared folders
• Coordinate with different team leads in KL to ensure consistency in reporting formats and documentation
• Support in maintaining and organizing shared drives, dashboards, and master trackers
  
  

Requirements

Skills & Qualifications:

• 1-2 years of experience in Sales Ops, Admin, CRM, or general operations support
• Comfortable using HubSpot CRM (preferred) or other similar CRM tools (min 1 year exp)
• Proficient in Google Sheets / Excel (formulas, filters, pivot tables, VLOOKUP) is mandatory
• Organized, resourceful, and able to work independently with minimal supervision
• Strong attention to detail and documentation accuracy
• Good communication skills (written & verbal)
• Familiarity with workflow tools (e.g., Airtable, Trello, Notion) or shared folder management (Google Drive, Dropbox)