Sales Operations Executive
Nielsen
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Benefits offered by this job
Job summary
NIQ is seeking a Pre-Sales and Post-Sales Support Associate in Kuala Lumpur to act as a liaison between Commercial, Finance, and Sales teams. You will guide finance processes, meet monthly closing deadlines, and support sales operations across APAC.
Collaboration with cross-functional teams will optimize tools and processes to speed up the sales cycle and drive growth. The role requires 1–2 years in a similar field (FMCG preferred), English fluency, and strong communication.
Qualifications
- Bachelor’s degree in Finance, Marketing, Business, or a related field.
- 1 to 2 years of experience in a similar role, preferably from FMCG companies.
- Fluent in English language (speak, read and write) is mandatory.
- Cantonese proficiency will be an added advantage due to supporting multiple markets in APAC.
- Fresh graduates with client servicing/ vendor liaising internship experience are welcome to apply.
- Strong communication skills, with the ability to collaborate effectively in a cross-country environment.
- Experience with Excel, Microsoft Dynamics, PowerBI, ZoomInfo, and Python is a plus.
- Proficient in Microsoft Office applications.
- Detail-oriented, punctual, and able to maintain a high level of accuracy.
- Excellent organizational skills, with the ability to think proactively and prioritize tasks effectively.
- Strong judgment, initiative, and the ability to work independently.
- Analytical mindset with strong numerical skills (preferred).
Responsibilities
- Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities for both Hong Kong and Malaysia markets and ensure seamless operations.
- Assist sales representatives in updating decks with NIQ branding, ensuring all sales content is polished and client-ready.
- Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency.
- Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies.
- Handle invoicing and contract renewals, ensuring timely and accurate billing processes.
- Ensure proper revenue recognition by updating project dates and coordinating follow-ups with operations and sales representatives on pending tasks.
Skills
Education
Tools
Job description
About the job:
This Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth.
Responsibilities:
- Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities for both Hong Kong and Malaysia markets and ensure seamless operations.
- Assist sales representatives in updating decks with NIQ branding, ensuring all sales content is polished and client-ready.
- Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency.
- Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies.
- Handle invoicing and contract renewals, ensuring timely and accurate billing processes.
- Ensure proper revenue recognition by updating project dates and coordinating follow-ups with operations and sales representatives on pending tasks.
You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment.
- Bachelor’s degree in Finance, Marketing, Business, or a related field.
- 1 to 2 years of experience in a similar role, preferably from FMCG companies.
- Fluent in English language (speak, read and write) is mandatory.
- Cantonese proficiency will be an added advantage due to supporting multiple markets in APAC.
- Fresh graduates with client servicing/ vendor liaising internship experience are welcome to apply.
- Strong communication skills, with the ability to collaborate effectively in a cross-country environment.
- Experience with Excel, Microsoft Dynamics, PowerBI, ZoomInfo, and Python is a plus.
- Proficient in Microsoft Office applications.
- Detail-oriented, punctual, and able to maintain a high level of accuracy.
- Excellent organizational skills, with the ability to think proactively and prioritize tasks effectively.
- Strong judgment, initiative, and the ability to work independently.
- Analytical mindset with strong numerical skills (preferred).
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the‑art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit https://nielseniq.com/global/en/news-center/diversity-inclusion
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