Sales Operation Executive

CRYOCORD SDN BHD; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the healthcare industry is seeking an Accounts Officer to manage client payments and follow-ups. The ideal candidate will hold a Diploma in Business Administration and possess strong communication skills. This role requires attention to detail and the ability to work efficiently within a fast-paced environment. Fresh graduates are encouraged to apply, especially those proficient in Mandarin.

Qualifications

• Minimum 1 year relevant experience; fresh graduates encouraged.
• Able to work in a fast-paced, team-based environment.
• Added advantage: Proficiency in Mandarin.

Responsibilities

• Prepare and upload payment text files for clients.
• Follow up on rejected payments via email and SMS.
• Assist in debt collection for outstanding payments.

Skills

Good communication skills

Strong sense of urgency

Proficient in MS Office

Basic business math

Education

Diploma in Business Administration

Tools

Databases

Job description

JOB DESCRIPTION

• Prepare text file payment clients and upload for charges one day before the charge day/date.
• Prepare text file for annual storage payment clients and upload for charges one day before the charge day/date.
• Follow up for reject payments via email and SMS.
• List out client payment details for new enrollment.
• Verify both Reject and Reminder letters for unsuccessful transaction cases.
• To ensure and assist to collect the debts collection for clients who have outstanding payments.
• Prepare outstanding payment list and follow up.
• Follow for payment details with Consultant & PTCI PIC on a weekly basis.
• Respond to enquiries from internal or external customers.
• Handling termination documentations.
• Overtime (OT) (after 5.00 pm to 7.00 pm) on alternate Saturdays.
• Any task or duties as per given by the company from time to time.

DESIRED SKILLS & EXPERIENCE

• Diploma in Business Administration or related field.
• Minimum 1 year of relevant working experience/ Fresh graduates are also encouraged to apply.
• Good communication skills and strong sense of urgency.
• Proficient in MS Office, databases and basic business math.
• Accurately document all information pertaining to accounts- payment receive (AR).
• Able to work in a fast-paced, team-based environment.
• Added advantage: Proficiency in Mandarin