Sales Officer

Teguh Harian Group of Companies; Johor Bahru; On-site; MYR 200,000 - 250,000; Full time

Job summary

A property management company in Johor Bahru is seeking a Sales Administrator to assist in managing sales bookings, payment collections, and customer service. The ideal candidate will have a diploma in Business Administration and 1–2 years of experience. Strong communication and multitasking skills are essential. This role supports smooth property transactions and offers opportunities for professional growth.

Qualifications

• Diploma or degree in relevant field.
• 1–2 years of experience in sales or property environment preferred.
• Proficient in Microsoft Office.

Responsibilities

• Manage sales bookings and payment collection.
• Coordinate legal and billing processes.
• Input loan details and manage customer support.
• Prepare reports and update status on transactions.

Skills

Microsoft Office

Property systems

Attention to detail

Strong communication

Multitasking

Education

Diploma or Degree in Business Administration

1–2 years’ experience in sales admin

Tools

IFCA.net

Job description

Job Purpose:

To assist the department in managing sales bookings, payment collection, legal coordination, loan processing, and customer service to ensure smooth property transactions from booking to completion.

Key Responsibilities -

1. Sales and Payment Administration

• Validate booking forms with required documents from agents/sales personnel.
• Ensure booking fees, instalments, and bank disbursements are received before updating the system.
• Issue official receipts and maintain accurate payment records.

2. Legal and Billing Coordination

• Notify panel solicitors for SPA signing arrangements.
• Prepare and verify billing statements, debit/credit notes, and SPA documents.
• Coordinate with agents, purchasers, and solicitors to monitor SPA and loan progress.

3. Loan and End-Financing Management

• Input loan details and bank information upon approval.
• Forward Letter of Undertaking and billing instructions after differential sum is received.
• Monitor loan disbursement to ensure timely release of progressive claims.

4. Documentation and Filing

• Maintain well-organized purchaser files (physical and digital).
• Track instalment schedules and send reminder letters when necessary.

5. Customer Support and Transaction Management

• Respond to purchaser enquiries promptly and professionally.
• Handle refund, forfeiture, and unit change requests.
• Liaise with solicitors for Deed of Revocation (DOR) on cancelled SPAs.

6. Reporting and Administrative Tasks

• Manage department mobile phone and email.
• Prepare daily/weekly updates on SPA status, loan approvals, and other required reports.
• Support superior with reporting and filing duties.

7. General and Ad-Hoc Duties

• Coordinate refund cheque collection by purchasers.
• Handle dispatch of documents to HQ or related parties.
• Perform any other tasks assigned by management.

Required Skills & Qualifications -

Education & Experience :

• Diploma or Degree in Business Administration, Finance, Accounting, or related field.
• 1–2 years’ experience in sales admin, credit admin, or property-related environment (preferred).

Technical Skills :

• Proficient in Microsoft Office (Excel, Word, Outlook).
• Experiences with property systems (e.g. IFCA.net) or accounting platforms is an added advantage.

Soft Skills :

• High attention to detail and accuracy.
• Strong communication and interpersonal skills (written & verbal).
• Able to multitask, meet deadlines, and work under pressure.
• Responsible, professional, customer-focused.
• Able to work independently and as a team player.