Sales & Marketing Manager

CHL Innovation; Seberang Perai; On-site; MYR 60,000 - 100,000; Full time

Job summary

A leading company in gold jewellery is seeking a Sales & Marketing Manager to drive strategic initiatives and revenue growth. The ideal candidate will possess excellent leadership skills and have a proven track record in sales. Join a dynamic team and contribute to a robust market expansion strategy. The role is based in Bukit Mertajam, Penang.

Benefits

Competitive salary

Opportunities for professional development

Qualifications

• Minimum 5 years of progressive experience in sales and marketing.
• At least 2 years in a managerial role.
• Fluency in Mandarin, English, and Bahasa Malaysia.

Responsibilities

• Develop and implement sales and marketing strategies.
• Lead and mentor the sales team to meet targets.
• Conduct market research to identify new opportunities.

Skills

Leadership

Communication

Negotiation

Analytical Skills

Problem-Solving

Education

Bachelor's degree in Business Administration, Marketing, Sales

Job description

About the role
The Sales & Marketing Manager is responsible for developing and executing strategic sales & marketing plans to drive revenue growth and enhance brand awareness. This role involves leading and motivating a team, identifying new market opportunities, building strong customer relationships, and ensuring the company's brand presence is maximized. The ideal candidate will be results-oriented, possess excellent leadership and communication skills, and have a proven track record in driving sales growth and market share. This is a full-time position based in Bukit Mertajam, Penang.

What you'll be doing

Strategic Planning & Execution:

Develop and implement comprehensive sales and marketing strategies for wholesale of gold jewellery markets (domestic & international if applicable) to achieve revenue targets and business goals.

Conduct market research to identify trends, competitive landscapes, and new wholesale market business opportunities.

Formulate and manage the sales and marketing budget effectively.

Monitor and analyze market conditions, customer needs and competitor activities to adjust strategies accordingly.

Oversee the full sales cycle from quotation to delivery and payment collection.

Lead, mentor, and motivate the sales team to achieve individual, team sales targets and KPIs.

Develop and implement effective sales processes, training programs, and performance metrics.

Identify and cultivate relationships with key clients and potential customers (retailers, agents, distributors).

Handle major client account, involve in contract negotiation, credit terms, close sales deals and delivery, ensuring profitability and customer satisfaction through quality service.

Manage sales pipeline, provide accurate annual sales forecasts and sales budgets.

Monitor stock levels to align with sales demand and promotions.

Resolve customer complaints and issues in a timely and professional manner.

Monitor sales performance, analyze data, and adjust strategies as needed.

Collaborate with cross-functional teams (production, finance, operations, inventory and logistics) to align sales order fulfillment.

Marketing Management:

Develop and execute integrated marketing campaigns across various channels (digital, print, social media, events, etc.).

Conduct market research to identify trends, customer needs, and competitor activities.

Manage the company's brand image and ensure consistent brand messaging.

Track and report on marketing ROI, adjusting strategies for maximum impact.

Work with external agencies, vendors, and partners to enhance marketing efforts.

General Responsibilities:

Prepare and present weekly/monthly sales reports, customer feedback, marketing campaign effectiveness, market trends, and KPIs to senior management.

Ensure all transactions comply with company SOPs, anti-money laundering (AML) regulations, and trade laws.

Set pricing strategies based on gold market trends, product cost, and competitor pricing.

Analyze data to identify areas for improvement and opportunities for growth.

Collaborate closely with other departments (e.g., product development, operations, finance) to ensure alignment of sales and marketing efforts with overall business objectives.

Stay updated on industry trends and best practices.

Organize and represent the company at trade shows, exhibitions, and industry networking events.

What we're looking for

Candidates with Bachelor's degree in Business Administration, Marketing, Sales, or a related field.

Minimum of 5 years of progressive experience in sales and marketing, with at least 2 years in a managerial role.

Proven track record of achieving and exceeding sales targets.

Strong understanding of sales principles, customer relationship management (CRM), and marketing strategies.

Excellent leadership, communication, negotiation, and interpersonal skills.

Strong analytical and problem-solving abilities.

Ability to multitasking, work independently and as part of a team in a fast-paced environment.

Experience in the gold jewellery wholesale and retail sector is highly desirable.

Fluent in Mandarin, English and Bahasa Malaysia

What we offer
At CHL INNOVATION INDUSTRIES SDN BHD, we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive salaries, opportunities for professional development, and a range of benefits. Join us and be part of an innovative and dynamic team, where your hard work and dedication will be valued and rewarded.

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following types of qualifications do you have? How many years' experience do you have as a Sales and Marketing Manager? Do you have experience in a role which requires relationship management experience? Do you have experience in a sales role? Which of the following languages are you fluent in? How many years' experience do you have as a manager / team lead? How many years of sales management experience do you have? How many years' experience do you have as a Wholesale Manager?

Luxury & Designer Goods Retail 51-100 employees

CHL’s company was established in year 2000 which specializes in Gold Jewellery designing, manufacturing & wholesaling. We have exceptional, extraordinary advanced technologies & machines which imported from Europe.

Our Vision

To Be A Leading in Gold Jewellery Product Globally

To produce world quality gold jewellery products, innovative and new design to fulfill global market demand.

Our Mission

Promote CHL Gold Jewellery, Passion for Everyone

Totally committed our excellent products for various market needs and maintain the best quality of products.

Our Core Values

We believe in:

Teamwork – Team spirit

Integrity – Honesty & Professional

Growth – Business growing & innovative

Excellent & Efficiency – Excellent Product & High-Quality Service

Relationship Building – Build Long Term Business Partnership

“CHL Gold Jewellery, Innovate Your World”.

CHL’s company was established in year 2000 which specializes in Gold Jewellery designing, manufacturing & wholesaling. We have exceptional, extraordinary advanced technologies & machines which imported from Europe.

Our Vision

To Be A Leading in Gold Jewellery Product Globally

To produce world quality gold jewellery products, innovative and new design to fulfill global market demand.

Our Mission

Promote CHL Gold Jewellery, Passion for Everyone

Totally committed our excellent products for various market needs and maintain the best quality of products.

Our Core Values

We believe in:

Teamwork – Team spirit

Integrity – Honesty & Professional

Growth – Business growing & innovative

Excellent & Efficiency – Excellent Product & High-Quality Service

Relationship Building – Build Long Term Business Partnership

“CHL Gold Jewellery, Innovate Your World”.

What can I earn as a Sales and Marketing Manager