Sales Manager - Mercure Miri City Centre

Mercure Hotels; Alor Setar; On-site; MYR 50,000 - 80,000; Full time

Job summary

A leading hotel brand seeks a Sales Manager to oversee sales activities and achieve financial targets. The role involves developing business leads, preparing action plans, and monitoring competitor strategies. Candidates should have a diploma in hospitality management and 2-3 years of experience in a similar role, complemented by strong communication and sales skills.

Benefits

Employee benefit card for discounted rates at Accor hotels

Opportunities for career growth within Accor

Involvement in Corporate Social Responsibility activities

Qualifications

• Proven track records in sales management over 2-3 years.
• Excellent proficiency in English (reading, writing, oral).

Responsibilities

• Manage sales activities in line with the annual sales and marketing plan.
• Develop business leads weekly and conduct site inspections.
• Monitor competitors’ rate strategies and update management on VIP arrivals.

Skills

Communication

Sales

Negotiation

Education

Diploma in Tourism / Hospitality Management

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Company Description

Hotel for travellers looking for local and authentic experiences

Mercure Miri City Centre features 172 contemporary and stylish appointed rooms and suites with extensive dining options, two dedicated floors of the conference and banqueting facilities, inclusive of the hotel's social hub, Ruai Co-working Space.

Job Description

This position is responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.

• Achieve daily targeted number of sales calls with effectiveness.
• Develop business leads for the hotel on a weekly basis.
• Prepare a monthly list of accounts to target for the following month.
• Plan and conduct a minimum of 2 site inspections or entertainment meetings per week with qualified potential or new accounts.
• Prepare a monthly action plan focusing on the main market segments.
• Perform a monthly review of account profiles, focusing on room night production and average rates.
• Monitor competitors’ rate strategies, account penetration and marketing activities to maintain a competitive edge.
• Take full responsibility for accounts under management, including contracting, profile updates and contract renewals.
• Update management on VIP arrivals and provide meet-and-greet services accordingly.
• Up-sell, cross-sell and promote hotel facilities and services at every opportunity to maximize sales revenue.
• Conduct negotiations to achieve the best profit margins and rates for the hotel.
• Attend hotel client functions and local business community events to network and maintain high visibility.
  
  

Qualifications

Who we’re looking for:

• Diploma in Tourism / Hospitality Management
• Minimum of 2-3 years of experience in a similar capacity with proven track records
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
  
  

Additional Information

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
  
  

Please note: Due to local regulations on hiring, only local talent will be considered for this position.