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A leading company in Malaysia's memorial services is seeking a Sales Manager to oversee and drive the sales operations. The role involves leading a sales team, achieving targets through strategic initiatives, and nurturing client relationships. Strong leadership, communication, and organizational skills are essential, along with proficiency in English and Mandarin.
Oversee and manage the sales operations, ensuring the achievement of sales targets and KPIs.
Lead, coach, and motivate a team of sales representatives to maximize performance and achieve individual and team sales goals.
Identify new business opportunities and nurture relationships with existing clients and agents.
Address customer inquiries, resolve issues raised by agents, collect market feedback, and stay attuned to market trends and customer needs.
Collaborate with internal teams and other departments to align strategies and enhance sales initiatives.
Perform any other duties as assigned by the supervisor.
Proven experience in sales, business development, or agency systems, with a demonstrated ability to lead teams effectively.
Ability to read and write English and Mandarin, with knowledge of major Mandarin dialects as a plus.
Strong organizational and time-management abilities, with a strategic approach to driving results.
Excellent communication, negotiation, and interpersonal skills.
Proficient in computer applications, including Microsoft Office Suite.