Sales Manager (Industrial Products)

Reeracoen Malaysia; Beranang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company is seeking an experienced Account Manager to manage customer relationships and drive sales growth. The role involves promoting products, conducting market research, ensuring customer satisfaction, and collaborating across departments. Ideal candidates should have a Bachelor's degree, strong interpersonal skills, and at least 5 years of B2B sales experience.

Qualifications

• Minimum 5 years of experience in B2B sales or account management, preferably in manufacturing or technical products.
• Must possess own transport.
• Strong communication, negotiation, and presentation skills.

Responsibilities

• Maintain and strengthen relationships with existing customers and provide excellent after-sales support.
• Promote company products effectively, cultivate customer accounts, and prepare sales proposals.
• Coordinate with internal departments to ensure smooth order fulfillment and customer satisfaction.

Skills

Communication

Negotiation

Presentation

Interpersonal skills

Education

Bachelor’s degree in Business, Marketing, Engineering, or related field

Job description

Job Desccription:

• Account Management

- Maintain and strengthen relationships with existing customers.

- Provide excellent after-sales support and address customer inquiries or issues promptly.

- Ensure customer satisfaction and long-term engagement.

• Sales & Marketing

- Promote and position company products effectively in existing and new markets.

- Cultivate new customer accounts and explore new market opportunities, both locally and internationally.

- Prepare and negotiate sales proposals and close deals at appropriate pricing.

- Participate in exhibitions and trade shows, managing the planning and execution of such events.

- Develop and maintain marketing tools including the company website, brochures, and product presentations.

• Market Intelligence & Strategy

- Serve as a vital link between customers, the market, and internal teams by sharing feedback and market insights.

- Identify industry trends and customer needs to develop strategies that ensure competitiveness.

• Operational Coordination

- Coordinate effectively with internal departments such as Production, Logistics, and Finance to ensure smooth order fulfillment and customer satisfaction.

- Engage in technical discussions as necessary to align customer expectations with product capabilities.

• Financial Responsibility

- Ensure timely payment collection from customers and support credit control processes.

• Training & Product Knowledge

- Undergo production and product training to gain a thorough understanding of the technical aspects of our offerings.

- Continuously update knowledge on products, applications, and industry standards.

• Travel Requirements

- Conduct domestic and overseas trips to maintain relationships with key accounts and explore potential opportunities.

Job Requirements:

• Bachelor’s degree in Business, Marketing, Engineering, or a related field.
• Minimum 5 years of experience in B2B sales or account management, preferably in manufacturing or technical products.
• Must possess own transport
• Strong communication, negotiation, and presentation skills.
• Must possess a pleasant personality with strong interpersonal skills — this will be regarded as the most important qualification and will supersede all other criteria.