Sales Manager - Industrial and Cosmetics (Malaysia/Singapore)

Your Role

At Surface Solutions, we excite our customers with decorative and functional solutions. We provide products that help to create innovative surfaces of all kinds.

As Sales Manager - Industrial and Cosmetics (Malaysia/Singapore), you are part of the exciting team and covering both Malaysia and Singapore for Industrial and Cosmetics portfolios,supporting the acquisition of the Surface Solutions business by GNMI.

What You Do

• Drive sales growth and achieve revenue objectives by identifying and capitalizing on new business opportunities for Industrial & Cosmetic segment in Malaysia/Singapore.
• Strategically manage global and local accounts to maximize profitability and ensure alignment with customer needs.
• Proactively build a healthy opportunity pipeline through robust opportunity tracking and monthly reviews.
• Develop and maintain long-term, trust-based relationships with key customers, partners, and internal stakeholders.
• Collaborate with Regional Marketing, Innovation Lab, and Business Development teams to drive high-value projects and co-create solutions with leading brands.
• Ensure impactful communication with customers to convey value propositions effectively.
• Conduct customer profiling, segmentation, and categorization to tailor solutions and prioritize growth opportunities.
• Analyse market trends, competitor activities, and product performance to identify growth opportunities and stay ahead of the competition.
• Gather and incorporate customer feedback to enhance satisfaction and strengthen partnerships.
• Forecast demand and supply to optimize inventory levels and ensure seamless customer delivery.
• Ensure timely management of receivables and adherence to financial targets.
• Accurately maintain and report sales activities through Salesforce.com or equivalent CRM tools.
• Foster teamwork, transparency, and collaboration across internal teams to deliver superior customer experiences.
• Act as a liaison between customers and internal functions, including supply chain, finance, and principals, to ensure smooth operations.
• Inspire a goal-oriented, competitive mindset within the team to achieve shared objectives.
• Lead pull marketing initiatives to create demand and elevate brand visibility in collaboration with regional and local marketing teams.
• Partner with R&D and technical teams to introduce innovative, high-value solutions tailored to customer needs.

Who You Are

• Masters or bachelor’s in engineering/technology & Business Administration
• 4-5 years relevant sales experience
• Proven track record in sales and customer development within the Industrial & cosmetics or related industry in the region.
• Strong stakeholder management and relationship-building skills.
• Analytical mindset with the ability to leverage market data for decision-making.
• Proficiency in CRM tools (e.g., Salesforce.com) and sales reporting.
• Ability to work collaboratively across functions and drive results in a dynamic environment.
• Excellent communication, negotiation, and problem-solving skills.