Sales Manager for Freight Forwarding

TSL EXPRESS (M) SDN. BHD.; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company seeks a Sales Executive to identify new sales opportunities and manage client relationships. The role requires extensive experience in the logistics and freight forwarding sector, with a focus on achieving sales targets and delivering exceptional customer service. Competitive salary and benefits are offered, along with on-the-job training and growth opportunities.

Benefits

Competitive salary

Sales incentive and benefits

On-the-job training and career growth opportunities

Collaborative work environment

Qualifications

• Minimum 5-7 years of sales experience in logistics or freight forwarding.
• In-depth knowledge of international freight and supply chain solutions.
• Strong understanding of freight forwarding and logistics operations.

Responsibilities

• Identify and develop new sales opportunities through cold calling and networking.
• Manage relationships with key clients and partners.
• Conduct market analysis to stay informed on competitor activity.

Skills

Negotiation

Communication

Interpersonal skills

Education

Bachelor’s or Diploma in Business, Logistics, Supply Chain Management

Tools

CRM tools

Microsoft Office

Job description

Identify, develop, and pursue new sales opportunities through cold calling, networking, client visits and implement strategic sales plans to achieve revenue targets and grow the client base across various industry sectors.

Promote and sell logistics services, including air freight, sea freight, freight forwarding, warehousing, customs clearance, and transportation.

Manage and nurture long-term relationships with key clients and partners.

Work closely with operations, pricing, and customer service teams to deliver tailored logistics solutions.

Conduct regular market analysis to stay informed on competitor activity and industry trends.

Lead negotiations, prepare quotations, and close deals effectively.

Ensured customer payment is on time

Prepare and deliver professional presentations, proposals, and quotations tailored to customer needs.

Collaborate with the operations team to ensure smooth service delivery and customer satisfaction.

Achieve individual and team sales targets.

Maintain accurate records of sales activities and customer interactions.

Stay updated on industry trends, competitor activities, and market conditions.

Generate sales reports and provide regular updates to senior management.

Mentor and support junior sales staff (if applicable).

Requirements:

Bachelor’s or Diploma in Business, Logistics, Supply Chain Management, or related discipline.

Minimum 5–7 years of proven sales experience in the logistics or freight forwarding industry.

In-depth knowledge of international freight (air, sea, and land) and supply chain solutions.

Proven track record of achieving sales targets and delivering exceptional customer service

Strong understanding of freight forwarding and logistics operations

Excellent negotiation, communication, and interpersonal skills

Ability to work independently and as part of a team

Possess own transport and willing to travel as needed within the region to meet clients

Proficiency in CRM tools and Microsoft Office applications.

What We Offer:

Competitive salary, sales incentive and benefits

On-the-job training and career growth opportunities

Collaborative and supportive work environment

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Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Freight Forwarding Role? How much notice are you required to give your current employer? Do you have experience in a sales role? Do you have customer service experience?

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