Sales Manager (Courier Service)

J&T Express; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading logistics company, J&T Express, is looking for a Key Account Manager in Kuala Lumpur. The role involves developing strategic sales plans, analyzing market trends, and maintaining client relationships to ensure satisfaction and business growth. Candidates should have a Bachelor's degree and experience in account management or sales, ideally within the logistics sector.

Qualifications

• Proven experience in account management or sales, preferably in logistics or courier services.
• Ability to thrive in a fast-paced, results-oriented environment.

Responsibilities

• Develop and execute strategic sales plans to achieve company targets.
• Analyze market trends and customer needs to identify new business opportunities.
• Maintain client satisfaction and nurture strong relationships with key clients.

Skills

Interpersonal skills

Communication skills

Organizational skills

Analytical mindset

Education

Bachelor's degree in Business Administration, Marketing, or related field

Job description

Job Title: Key Account Manager

We are seeking a skilled Key Account Manager to join our team. The successful candidate will be responsible for developing and implementing strategic sales plans to meet company targets, analyzing market trends, maintaining client satisfaction, and building long-lasting relationships with key clients.

1. Develop and execute strategic sales plans to achieve company targets.
2. Analyze market trends and customer needs to identify new business opportunities.
3. Conduct regular customer visits and meetings to understand their needs and identify sales opportunities.
4. Maintain client satisfaction, identify growth opportunities, and nurture strong relationships with key clients.
5. Act as the main contact for key accounts, addressing inquiries and working closely with internal teams.
6. Coordinate with operational teams to ensure timely and accurate service delivery.
7. Monitor service performance metrics and implement corrective actions as needed.
8. Oversee resolution of service-related issues or escalations to minimize disruptions.
9. Negotiate pricing and contract terms to maximize revenue while maintaining competitiveness.

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience in account management or sales, preferably in logistics or courier services.
• Strong interpersonal and communication skills.
• Excellent organizational and time-management skills.
• Analytical mindset with data interpretation abilities.
• Ability to thrive in a fast-paced, results-oriented environment.