Sales Manager - Corporate

InterContinental Hotels Group; Kampung Cendana; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading hotel brand in Kuala Lumpur is seeking a dedicated sales professional to enhance business opportunities. You will be responsible for selling hotel room nights, developing relationships with key clients, and implementing sales plans. The ideal candidate will have at least two years of experience in hotel sales and strong knowledge of local business trends. Join us to contribute to our hotel's success and reputation in the community.

Qualifications

• Two years of experience in a hospitality or hotel sales setting.
• Strong knowledge of local businesses and business trends.
• Fluent in local language(s).

Responsibilities

• Sell hotel room nights through direct client contact.
• Implement tactical sales plans to drive profitability.
• Develop relationships with local companies for new business opportunities.
• Provide guests with information to enhance their experience.

Skills

Sales expertise

Relationship management

Communication skills

Problem-solving

Market awareness

Job description

• Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication.
• Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with your manager to best expedite these situations.
• Implement tactical sales plans as assigned to achieve greater profitability through driving revenue and enhancing the image of the hotel in the local community.
• Develop and maintain good relationships with officials and representatives of local companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel.
• Identify new business opportunities and expand market share.
• Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results.
• Actively participate in hotel meetings, interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective communication.
• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.
• Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.
• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.
• Develop awareness and reputation of the hotel and the brand in the local community.
• Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share, monitor performance to ensure actual sales meet or exceed established revenue plan.
• Perform other duties as assigned.

What We Need From You

• Two years of experience in a hospitality or hotel sales setting with direct supervisory experience over a sales team, or an equivalent combination of work experience.
• Strong knowledge of local businesses and business trends required.
• Must speak local language(s).

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.