Sales Manager

Hyatt House Kuala Lumpur, Mont Kiara; Kuala Lumpur; Presencial; MYR 120.000 - 180.000; Jornada completa

Descripción de la vacante

Hyatt House Kuala Lumpur, Mont Kiara is seeking a Sales Manager to drive revenue across rooms, extended-stay, and events. This full-time, on-site role involves identifying new business opportunities, nurturing existing accounts, and delivering proposals and contracts.

You will conduct sales calls and client visits, collaborate with operations, revenue management, and marketing teams, and maintain accurate records in the hotel’s sales systems. Fluent English required.

Formación

• Experience in hotel or hospitality sales.
• Strong relationship-building and client management skills.
• Proficiency in sales planning, forecasting and CRM systems.
• Excellent communication and presentation skills in English.
• Knowledge of Kuala Lumpur and Mont Kiara market beneficial.

Responsabilidades

• Identify and develop new business opportunities.
• Nurture existing accounts and drive revenue across rooms, extended-stay, and events.
• Conduct sales calls and client visits; prepare proposals and contracts.
• Manage group and corporate inquiries; maintain CRM records.
• Collaborate with operations, revenue management and marketing teams.
• Monitor market trends and participate in networking events.

Conocimientos

Hotel sales experience

Corporate accounts

CRM proficiency

Negotiation skills

English communication

Educación

Hospitality/business/marketing degree

Herramientas

CRM software

Descripción del empleo

Company Description Hyatt House Kuala Lumpur, Mont Kiara is a residentially inspired extended-stay hotel offering spacious studio rooms and full-kitchen suites designed for business and leisure travelers. Located in the cosmopolitan Mont Kiara area, the hotel is minutes away from central Kuala Lumpur and surrounded by international dining and retail brands. Guests enjoy value-added amenities such as complimentary buffet breakfast, parking, shuttle service, access to workout and game rooms, and free Wi-Fi throughout the property. The hotel features flexible event and meeting spaces, including a rooftop BBQ area suitable for business and social gatherings. Its convenient location places guests about 20 minutes from iconic city landmarks like the Petronas Twin Towers, KL Tower, and premier shopping and entertainment districts.

Role Description The Sales Manager is a full-time, on-site role based at Hyatt House Kuala Lumpur, Mont Kiara. This position is responsible for identifying and developing new business opportunities, nurturing existing accounts, and driving revenue across rooms, extended-stay, and event spaces. Day-to-day activities include conducting sales calls and client visits, preparing proposals and contracts, managing group and corporate inquiries, and maintaining accurate records in sales systems. The role collaborates closely with operations, revenue management, and marketing teams to create tailored packages, support promotional campaigns, and ensure seamless delivery of guest and client commitments. The Sales Manager also monitors market trends and competitor activity, participates in networking events, and represents the hotel in a professional manner to strengthen brand presence in Kuala Lumpur and beyond.

Qualifications

• Demonstrated experience in hotel or hospitality sales, including managing corporate, group, or extended-stay accounts.
• Strong relationship-building and client management skills, with the ability to maintain long-term partnerships.
• Proficiency in sales planning, forecasting, and using CRM or hotel sales systems to track and analyze performance.
• Effective communication, negotiation, and presentation skills in English; additional language abilities are an advantage.
• Solid understanding of the Kuala Lumpur and Mont Kiara market, with awareness of competitor offerings and industry trends.
• Ability to collaborate across departments, work independently, and prioritize multiple projects in a fast-paced environment.
• Comfort with data analysis, rate and inventory strategies, and preparing reports for management review.
• Previous experience in an international hotel brand or extended-stay environment is highly beneficial.
• Relevant diploma or degree in Hospitality, Business, Marketing, or a related field preferred.
• Flexibility to work occasional evenings, weekends, and attend networking or client events as required.