Sales Manager

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Bukit Bintang 4-Star Hotel in Kuala Lumpur is seeking a proactive Hotel Sales Manager to drive revenue growth across Corporate, Government, MICE, and Leisure segments. You will expand market share, build lasting relationships, and negotiate major contracts while collaborating with Revenue Management to optimize occupancy.

The ideal candidate has 3+ years in hotel sales, a relevant degree, and a proven track record of meeting targets in a competitive market.

Qualifications

• Diploma or Degree in Hospitality Management, Marketing, or related field.
• Minimum 3 years in hotel sales; at least 1 year in supervisory role.
• Strong network of corporate clients and event planners.

Responsibilities

• Achieve room nights, revenue, and profitability targets.
• Develop and execute strategic sales plans for Corporate, Government, MICE, Travel Trade, Wholesale, and Leisure segments.
• Identify, solicit, and secure new business while maintaining key accounts.
• Conduct sales calls, client visits, presentations, networking activities, and site inspections.
• Prepare and negotiate corporate agreements, group contracts, and special event proposals.
• Monitor market trends, competitor activities, and customer needs to identify new revenue opportunities.
• Collaborate with Revenue Management and Operations to optimize occupancy and ADR.
• Participate in trade shows, sales missions, exhibitions, and industry networking events.
• Maintain accurate sales forecasts, production reports, and account management records.
• Ensure high level of customer satisfaction through proactive account servicing.

Skills

Communication skills

Negotiation

Relationship building

Networking

Education

Diploma/ Degree in Hospitality Management

Tools

Microsoft Office

Hotel sales systems

Job description

We are a 4-Star Hotel located in the heart of Bukit Bintang, seeking an ambitious and results-driven Hotel Sales Manager to drive business growth, expand market share, and maximize hotel revenue.

Key responsibilities

• Achieve and exceed room nights, revenue, and profitability targets set by the Management.
• Develop and execute strategic sales plans for Corporate, Government, MICE, Travel Trade, Wholesale, and Leisure segments.
• Identify, solicit, and secure new business opportunities while maintaining strong relationships with existing accounts.
• Conduct regular sales calls, client visits, presentations, networking activities, and hotel site inspections.
• Prepare and negotiate corporate agreements, group contracts, and special event proposals.
• Monitor market trends, competitor activities, and customer needs to identify new revenue opportunities.
• Collaborate with Revenue Management and Operations teams to optimize occupancy and average room rate performance.
• Participate in trade shows, sales missions, exhibitions, and industry networking events.
• Maintain accurate sales forecasts, production reports, and account management records.
• Ensure a high level of customer satisfaction through proactive account servicing and relationship management.

About you

• Diploma or Degree in Hospitality Management, Marketing, Business Administration, or a related discipline.
• Minimum 3 years' experience in hotel sales, with at least 1 year in a supervisory or managerial sales role.
• Strong understanding of the Kuala Lumpur hospitality market and business landscape.
• Demonstrated ability to achieve sales targets and drive revenue growth.
• Strong network of corporate clients, event planners, travel agents, and industry partners.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong commercial acumen and analytical capabilities.
• Self-motivated, proactive, and results driven.
• Proficiency in Microsoft Office and hotel sales systems.