Sales Manager

JOB OVERVIEW

The Sales Manager is responsible for developing and maintaining business opportunities through active direct sales, marketing, emails, or other forms of communication to maximise revenue opportunity. He/She will identify areas of improvement in overall sales performance and develop strategic action plans to optimize the performance of the sales team and drive incremental sales revenue.

Responsibilities:

1. Identify and develop new business opportunities within the corporate/travel industry/leisure.
2. Generate and maximize the business potential of the designated portfolio through daily sales calls, telephone calls, effective account servicing, site inspection and entertainment.
3. Prepare correspondence to customers and internal booking reports, and maintain sales files.
4. Manage and maintain the business relationship with existing and new clientele base to achieve customer satisfaction; ensure external and internal customers are satisfied with our services.
5. Participate and coordinate promotional and trade shows or any other assignment.
6. Analyze competitor’s strength and weakness, and knows how to sell against them.
7. Meet monthly revenue and annual revenue goals set by the management.

QUALIFICATIONS & REQUIREMENTS

Qualifications and Experience:

1. Diploma in hospitality or tourism management or a related field with experience.
2. Minimum of 3-5 years of sales experience, preferably in a hotel capacity.
3. Relevant room sales experience in the hospitality industry with proven sales track record preferred.
4. Matured, self-motivated, dynamic, meticulous and result-oriented individual.
5. Excellent interpersonal and communication skills with a strong network preferred.
6. Possess strong negotiation and presentation skills.
7. Effectively bilingual.
8. Must be able and willing to travel overseas.
9. Applicants with lesser experience will be considered for a junior position.
10. Well-groomed and professional disposition.
11. Creative and successful sales technique.
12. Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively.