Sales Manager

Courtyard by Marriott Kuala Lumpur South; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Courtyard by Marriott Kuala Lumpur South is seeking an experienced Sales Manager for a full-time, on-site role in WP Kuala Lumpur. You will identify and develop new business opportunities, manage key client relationships, and drive revenue and occupancy targets for the hotel.

You will conduct sales calls and client visits, prepare proposals and contracts, coordinate site inspections, and negotiate rates and packages.

Qualifications

• Proven experience in hotel or hospitality sales management with a strong track record of achieving revenue targets.
• Skills in client relationship management, account development, and negotiation to secure and retain key business accounts.
• Ability to analyze market trends, competitor activity, and performance data to support effective sales strategies.
• Strong communication, presentation, and interpersonal skills to engage corporate clients, travel partners, and internal stakeholders.
• Effective organizational and time-management skills, with the ability to handle multiple opportunities and deadlines.
• Experience with CRM systems, hotel sales tools, and office software.

Responsibilities

• Identify and develop new business opportunities and manage existing client relationships to meet revenue and occupancy targets.
• Conduct sales calls and client visits; prepare proposals and contracts; coordinate site inspections and negotiate rates/packages.
• Collaborate with front office, events, and revenue management teams to ensure seamless execution of group bookings and corporate accounts.
• Monitor market trends and participate in promotional activities; prepare sales reports and forecasts for management.

Skills

Client relationship management

Account development

Negotiation

Market trends analysis

Communication & presentation

Organizational & time management

Education

Hospitality / Business / Marketing education or equivalent

Tools

CRM systems

Hotel sales tools

Office software (Email, Spreadsheets, Presentations)

Job description

Company Description

Courtyard by Marriott Kuala Lumpur South is a hotel in Old Klang Road, part of the global Marriott Bonvoy portfolio. The property is designed to offer everything guests need to stay productive, relaxed, and connected while traveling. As a member of a renowned international hospitality brand, the hotel emphasizes passion, service excellence, and continuous improvement. Team members are encouraged to bring energy and initiative to create memorable guest experiences and contribute to the hotel’s growth.

Role Description

The Sales Manager is a full-time, on-site role based at Courtyard by Marriott Kuala Lumpur South in WP Kuala Lumpur. This role is responsible for identifying and developing new business opportunities, managing existing client relationships, and meeting revenue and occupancy targets for the hotel. Day-to-day tasks include conducting sales calls and client visits, preparing proposals and contracts, coordinating site inspections, and negotiating rates and packages. The Sales Manager collaborates closely with the front office, events, and revenue management teams to ensure seamless execution of group bookings, corporate accounts, and special events. The role also involves monitoring market trends, participating in promotional activities, and preparing regular sales reports and forecasts for management.

Qualifications

• Proven experience in hotel or hospitality sales management, with a strong track record of achieving or exceeding revenue targets.
• Skills in client relationship management, account development, and negotiation to secure and retain key business accounts.
• Ability to analyze market trends, competitor activity, and performance data to support effective sales strategies.
• Strong communication, presentation, and interpersonal skills to engage confidently with corporate clients, travel partners, and internal stakeholders.
• Effective organizational and time-management skills, with the ability to handle multiple opportunities and deadlines simultaneously.
• Comfort with using CRM systems, hotel sales and reservation tools, and basic office software (e.g., email, spreadsheets, presentations).
• Previous experience in a branded hotel environment and familiarity with Marriott standards or loyalty programs is an advantage.
• Relevant education in hospitality, business, marketing, or a related field, or equivalent professional experience.
• Ability to work on-site in WP Kuala Lumpur, including occasional evenings, weekends, or public holidays based on business needs.