Sales Manager

Accor Hotels; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading hotel in Kuala Lumpur is seeking a Sales Executive to drive revenue and business development. This role focuses on achieving sales targets, developing accounts, and maintaining competitive strategies. Join a vibrant team where your contributions will significantly impact the hotel's success and experience a supportive environment that encourages growth.

Qualifications

• Minimum of 2 years of experience in a similar role with proven track records.

Responsibilities

• Achieve the daily targeted number of sales calls effectively.
• Develop business leads for the hotel on a weekly basis.
• Monitor competitors’ rate strategies and account penetration.

Skills

Excellent reading, writing, and oral proficiency in English

Proficient in MS Excel

Proficient in MS Word

Proficient in MS PowerPoint

Education

Diploma in Tourism or Hospitality Management

Job description

Company Description

Mercure Kuala Lumpur Trion, the tallest hotel building in Southeast Asia, is strategically located at Trion@KL, an exciting mixed development with an urban attitude that radiates life, energy, and endless opportunities. Featuring 228 impressively designed rooms and suites on the 38th floor and above, the hotel offers stunning views of Kuala Lumpur’s iconic skyline.

Job Description

• Achieve the daily targeted number of sales calls effectively.
• Develop business leads for the hotel on a weekly basis.
• Prepare a monthly list of accounts to target for the following month.
• Plan at least 2 site inspections or entertainment meetings per week to qualify potential or new accounts.
• Prepare a monthly action plan for the main market segments.
• Review account profiles monthly, focusing on room night production and average rates.
• Monitor competitors’ rate strategies, account penetration, and marketing activities to maintain a competitive edge.
• Manage accounts under your responsibility, including contracting, updating profiles, and renewing contracts.
• Update management on VIP arrivals and conduct meet and greets accordingly.
• Upsell, cross-sell, and promote hotel facilities and services at every opportunity to maximize sales revenue.
• Negotiate to achieve the best profit margins and rates for the hotel.
• Attend hotel client and local community business events to network and maintain high visibility.
• Update the Director of Sales & Marketing on market trends and business leads.

Qualifications

• Diploma in Tourism or Hospitality Management.
• Minimum of 2 years of experience in a similar role with proven track records.
• Excellent reading, writing, and oral proficiency in English.
• Proficient in MS Excel, Word, and PowerPoint.

Additional Information

Join us at Accor, where life pulses with passion!

As pioneers in responsible hospitality, the Accor Group encompasses more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. Each brand has its own personality, allowing you to find your true self, but all share a common ambition: to innovate and challenge the status quo.

By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be yourself. It’s a supportive place to grow, fulfill your potential, discover other professions, and pursue career opportunities in your hotel, other hospitality environments, your country, or anywhere in the world!

You will enjoy exclusive benefits tailored to the sector and beyond, along with strong recognition for your daily commitment.

Everything you do with us will offer a deep sense of purpose, creating lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.

Hospitality is a work of heart. Join us and become a Heartist.