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Sales Manager

Golden Destinations by ICE HOLIDAYS Sdn Bhd

Johor Bahru

On-site

MYR 42,000 - 60,000

Full time

5 days ago

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Job summary

A leading B2B travel wholesaler in Malaysia seeks a Sales Manager to drive growth and manage the sales team. This full-time role is based in Johor Bahru and involves creating strategies to meet revenue targets while ensuring client satisfaction. Ideal candidates will have a degree in a related field and proven sales experience.

Benefits

Annual company trip (for confirmed employees)

Group PA insurance (for confirmed employees)

Yearly bonus based on company and individual performance

Biannual performance appraisals for improvement

Outpatient medical coverage from registered clinics

Employee discounts on travel packages

Company uniform provided

Monthly training sessions

Annual team-building events

Qualifications

Minimum 2 years' sales experience, preferably in travel or tourism.
Proficient in English and Mandarin; Malay is a plus.
Well-organized and capable of handling multiple tasks.

Responsibilities

Develop and implement sales strategies to meet company revenue goals.
Lead the sales team by providing guidance and ensuring targets are achieved.
Identify new business opportunities to grow the client base.

Skills

Communication

Negotiation

Problem Solving

Customer Service

Education

Degree in business, tourism, hospitality, or equivalent experience

Tools

Microsoft Office

Google Suite

CRM tools

Job Responsibilities

Develop and implement sales strategies to meet company revenue and growth goals.
Lead and support the sales team by setting goals, providing guidance, and ensuring targets are achieved.
Oversee daily sales activities, including lead generation, client management, and closing deals.
Identify new business opportunities in the travel and tourism sector to grow the client base.
Build and maintain strong relationships with key clients, offering solutions that meet their needs.
Deliver presentations and proposals to potential clients, clearly explaining the company’s services.
Negotiate contracts and pricing to secure profitable deals while staying competitive.
Collaborate with Marketing, Product, and Operations teams to align on campaigns and product launches.
Track and report on sales performance and key metrics to senior management.
Stay updated with market trends, competitors, and customer needs to refine sales strategies.
Train and coach the sales team to enhance skills and performance.
Handle complex negotiations and resolve client issues to maintain high satisfaction levels.
Assist in planning sales budgets, forecasts, and strategies aligned with business goals.
Represent the company at events and trade shows to build brand awareness and connect with potential clients.

Job Requirements

Golden Destinations by ICE HOLIDAYS Sdn Bhd is a leading B2B travel wholesaler in Malaysia, specializing in customized travel packages across ASEAN. We seek a Sales Manager to drive growth, manage the sales team, and execute strategic plans to meet revenue targets. This is a full-time, on-site role at our office in Malaysia.

Degree in business, tourism, hospitality, or equivalent experience.
Minimum 2 years' sales experience, preferably in travel or tourism.
Proven record of meeting sales targets and building client relationships.
Strong communication and negotiation skills in English and Mandarin (Malay is a plus).
Proficient in Microsoft Office, Google Suite, and CRM tools.
Well-organized, capable of handling multiple tasks in a fast-paced environment.
Proactive, self-motivated, and a team player.
Excellent customer service and problem-solving skills.
Good knowledge of the travel industry, including hotels, airlines, and trends.
Flexible and adaptable to changing demands.
Detail-oriented with accurate handling of sales processes.

Job Benefits