Sales Manager

Cloudengine Digital SDN. BHD.; Johor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading digital solutions provider in Johor is seeking a Business Development Executive to grow their data centre service delivery market. Responsibilities include managing the business development cycle, building client relationships, and collaborating with internal teams. Ideal candidates have a degree in relevant fields and at least 2 years of sales experience, particularly in the telecommunications or IT sector. Proficiency in Mandarin and English is essential for communication with international clients.

Qualifications

• Minimum 2 years of experience in sales or business development.
• Proficiency in Mandarin and English required.
• Familiarity with data centre solutions and telecom equipment.

Responsibilities

• Develop and expand the data centre service delivery market.
• Manage the full business development cycle for telecom services.
• Build and maintain strong customer relationships.

Skills

Sales experience

Business negotiation

Market research

Contract execution

Communication skills

Interpersonal skills

Education

Diploma or Bachelor’s degree in Marketing, International Business, Information Technology or related fields

Tools

Microsoft Office

CRM tools

Job description

Overview

• Develop and expand the data centre service delivery market, focusing on telecommunications and data centre communications service industries (e.g. Equinix, Global Switch).
• Drive channel expansion through partnerships with hardware manufacturers (Cisco, Juniper, H3C) as well as suppliers and contractors; actively participate in exhibitions as a key sales channel.
• Manage the full business development cycle for telecom and global IT services, including lead generation, proposal preparation, contract negotiation, delivery coordination, acceptance, and payment collection.
• Build and maintain strong customer relationships; understand client needs and provide tailored product and service recommendations to enhance satisfaction.
• Research industry trends and competitors, and formulate effective sales strategies and development plans.
• Collaborate with internal teams to ensure smooth sales execution and project delivery.
• Track and analyze sales performance, prepare regular reports, and recommend improvement actions.
• Represent the company at regional industry exhibitions and events (Singapore, Malaysia, Hong Kong, Philippines, Vietnam, etc.).
• Support other commercial activities as required, including events, quotation preparation, and ad-hoc business matters.

Job Responsibilities

1. Education:
2. Diploma or Bachelor’s degree in Marketing, International Business, Information Technology, or related fields is preferred.
3. Work Experience:
4. - Minimum 2 years of experience in sales or business development (experience in data centre industries, IT, telecommunications).
5. - Prior exposure to overseas market development or cross-border client management will be an added advantage.
6. Language Skills:
7. - Proficiency in Mandarin and English (both written and spoken) is required for effective communication with headquarters and international clients.
8. - Knowledge of Chinese, English & Malay.
9. Skills & Knowledge
10. - Familiarity with data centre solutions (experience with Cisco, Juniper, H3C, etc. is preferred), IT hardware, telecom equipment.
11. - Strong business negotiation, market research, and contract execution skills.
12. - Proficient in Microsoft Office (Excel, PowerPoint, Word) and CRM tools.
13. Personal Attributes
14. - Strong communication and interpersonal skills with a professional and approachable image.
15. - Self-motivated, proactive, able to work under pressure, and adaptable to fast-paced environments.
16. - Team player with the ability to collaborate across departments.
17. Travel & Work Arrangement
18. - Willingness to travel occasionally for business trips across the region (Singapore, Malaysia, Hong Kong, the Philippines, Vietnam, etc.).
19. - Experience in participating in industry exhibitions or customer visits is a plus.
20. Other Requirements
21. - Candidates based in Johor Bahru, Malaysia or willing to relocate.
22. - High level of professionalism, integrity, and customer service mindset.