Sales Executive

Hilton; Selangor; On-site; MYR 50,000 - 90,000; Full time

Job summary

Hilton in Malaysia is seeking a Sales Executive to drive revenue by selling hotel rooms, event spaces, and services to clients. You will identify prospects, present compelling proposals, and close deals to maximize revenue while upholding Hilton’s hospitality standards.

In this role you will collaborate with hotel partners, leverage CRM systems, and build a strong pipeline through outbound outreach and thoughtful client engagement.

Qualifications

• Diploma or degree in Hospitality, Business, or related field.
• Minimum 1 year of experience in hotel sales preferred.
• Strong communication and interpersonal skills.
• Ability to build and maintain client relationships.
• Basic understanding of sales processes and revenue generation.
• Proficient in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey).
• Self-motivated, goal-oriented, and able to work in a fast-paced environment.

Responsibilities

• Perform daily sales operations: Provide administrative support including data entry, invoice distribution, Salesforce activity tracking, and recordkeeping to ensure efficient team operations
• Support sales documentation and reporting: Assist with preparing contracts, proposals, RFP responses, client call summaries, and booking and loyalty reports
• Generate and qualify new business leads: Research, identify, and evaluate unmanaged and prospect accounts to build and maintain a qualified pipeline
• Build collaborative relationships: Partner with Hilton Worldwide Sales peers, customers, and hotel partners to identify and qualify new opportunities, conduct discovery calls for unmanaged accounts, and deliver tailored solutions
• Assist with special projects and events: Support departmental initiatives, customer engagement activities, and participation in meetings and conferences as needed

Skills

Hospitality degree

Hotel sales experience

Communication skills

Client relationship building

Sales process knowledge

Education

Diploma/degree in Hospitality

Tools

Delphi

Salesforce

OnQ

Market Planner

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for selling hotel rooms, event spaces, and other services to potential customers. This role involves identifying and prospecting potential clients, making sales pitches, and closing deals to maximize revenue. As a

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for selling hotel rooms, event spaces, and other services to potential customers. This role involves identifying and prospecting potential clients, making sales pitches, and closing deals to maximize revenue. As a

As a Sales Executive, you’re not just supporting sales operations and lead generation to help drive new business – you’re spreading the light and warmth of Hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Perform daily sales operations: Provide administrative support including data entry, invoice distribution, Salesforce activity tracking, and recordkeeping to ensure efficient team operations
• Support sales documentation and reporting: Assist with preparing contracts, proposals, RFP responses, client call summaries, and booking and loyalty reports
• Generate and qualify new business leads: Research, identify, and evaluate unmanaged and prospect accounts to build and maintain a qualified pipeline
• Build collaborative relationships: Partner with Hilton Worldwide Sales peers, customers, and hotel partners to identify and qualify new opportunities, conduct discovery calls for unmanaged accounts, and deliver tailored solutions
• Assist with special projects and events: Support departmental initiatives, customer engagement activities, and participation in meetings and conferences as needed

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In Addition, This Role Requires The Following Minimum Qualifications

• Diploma or degree in Hospitality, Business, or related field
• Minimum 1 year of experience in hotel sales preferred
• Strong communication and interpersonal skills
• Ability to build and maintain client relationships
• Basic understanding of sales processes and revenue generation
• Proficient in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey)
• Self-motivated, goal-oriented, and able to work in a fast-paced environment

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.