Sales Executive

BestWeb Technologies Sdn Bhd; Puchong; On-site; MYR 150,000 - 200,000; Full time

Job summary

A technology solutions company in Selangor is hiring a Customer Support Coordinator. The candidate will assist in preparing proposals, handle customer inquiries, and maintain CRM entries. Requirements include 1-2 years of experience in customer support and the ability to communicate in English, Bahasa Malaysia, and Mandarin. Benefits include EPF, SOCSO contributions, and training programs.

Benefits

EPF, SOCSO, PCB Contributions

Travel Allowance

Annual Leave Entitlement

Medical Leave and Benefits

Dental & Optical Claims

Training & Development Program

Employee Performance Appraisal

Company Trip and Team Building

Qualifications

• 1-2 years of experience in customer support, marketing, or sales coordination.
• Able to learn quickly and adapt to digital products and services.
• Able to handle client interactions and present company offerings.

Responsibilities

• Assist in preparing proposals, quotations, and presentation materials.
• Handle customer inquiries and provide product recommendations.
• Coordinate meetings between clients and technical/project teams.
• Perform follow-ups with existing clients for upsell and cross-sell opportunities.
• Support basic product knowledge onboarding for new clients.
• Maintain CRM entries and track client communication.
• Maintain and enhance customer relationships for long-term satisfaction.
• Identify potential partnership opportunities and coordinate collaborations.
• Work with sales and marketing team on campaigns.

Skills

Strong communication skills

Interpersonal skills

Organizational skills

Ability to converse in English, Bahasa Malaysia and Mandarin

Education

Certificates / Vocational / Diploma in any related field

Job description

Job Responsibilities

• Assist in preparing proposals, quotations, and presentation materials.


• Handle customer inquiries and provide product recommendations or solutions.


• Coordinate meetings between clients and technical/project teams.


• Perform follow-ups with existing clients for upsell and cross-sell opportunities.


• Support basic product knowledge onboarding for new clients.


• Maintain CRM entries and keep track of client communication and project status.


• Maintain and enhance customer relationships to ensure long-term satisfaction and loyalty.


• Identify potential partnership opportunities and coordinate collaborations.


• Work with the sales and marketing team on campaigns that drive leads and client engagement.

Job Requirements

• Minimum education is Certificates / Vocational / Diploma in any related field


• At least 1-2 years of experience in customer support, marketing, or sales coordination.


• Able to converse in English, Bahasa Malaysia and Mandarin.


• Strong communication, interpersonal, and organizational skills.


• Able to learn quickly and adapt to digital products and services.


• Able to handle client interactions and presenting company offerings.

Benefits

• Working Hour: Mon-Fri, 9am – 6pm (5 working days)


• EPF, SOCSO, PCB Contributions


• Travel Allowance


• Annual Leave Entitlement


• Medical Leave and Benefits


• Dental & Optical Claims


• Training & Development Program (for Sales & Marketing)


• Employee Performance Appraisal


• Company Trip and Team Building