Sales Executive

Evolveland Bhd; Miri; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading hotel in Miri is seeking a Sales Executive to coordinate group bookings and promote hotel services. The role involves managing client communications, handling inquiries, and maximizing sales opportunities to enhance customer relations and satisfaction in a vibrant hospitality setting.

Qualifications

• Experience in a sales executive role.
• Strong communication and coordination skills are essential.
• Proven ability to upsell and manage client relationships.

Responsibilities

• Coordinate all group arrangements and client communications.
• Manage bookings and follow up on post-conference reports.
• Promote hotel facilities to maximize sales.

Skills

Customer Service

Coordination

Sales Skills

Communication

Education

Sales or Hospitality Management Degree

Job description

Add expected salary to your profile for insights.

Maintain complete knowledge of the following (to include but not limited to):

• All hotel features/ services, hours of operation
• Hotel function space, entertainment options, menus, and floral decoration options
• Hotel safety guidelines and evacuation plan
• Scheduled daily group activities

Answer incoming phone calls in a pleasant manner using the hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedures.

Coordinate all group arrangements.

Work with group contacts to facilitate program planning and requirements.

Communicate group needs and specifications to all relevant departments.

Follow up with post-conference reports and review group billings.

Input all group bookings and update booking activities in the system on a weekly basis.

Prepare reports, maintain proper records and filing systems in accordance with the hotel’s sales administration process.

Maintain gifts inventory and coordinate the sending of gifts to clients.

Arrange site inspections for potential clients.

Promote positive relations with clients and attend to all requests expediently and courteously.

Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management.

Upsell and promote hotel facilities and services at every available opportunity to maximize sales revenue.

Unlock job insights

Salary match, number of applicants, skills match.

Your application will include the following questions:

• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales executive?
• Do you have experience in a sales role?

This will be the most fun and talk of the town, 4-star international chain hotel.

Located at the heart of the city and aims to provide unforgettable hospitality experiences to our guests.

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