SALES EXECUTIVE

Societe Generale; Kulai; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading company in inspection and verification seeks a dedicated individual for a customer care role within their technical services division. The successful candidate will assist customers, manage quotations, and ensure quality responses to client inquiries. This position requires a strong background in business development and customer relations, along with the ability to travel nationwide occasionally. Ideal candidates will have a proven track record and comfort interacting with senior executives.

Qualifications

• Minimum 3 years’ experience in customer care or sales.
• Proven track record in customer relationship management.
• Comfort in dealing with various levels of senior executives.

Responsibilities

• Assist and liaise between customers and technical teams.
• Produce customer quotations.
• Ensure customers are responded to by the customer care group.

Skills

Customer Relationship Management

Communication

Sales

Education

Diploma or Degree in Business, Food and Health

Tools

MS Office

CRM software

Job description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

• Assist & liaise between customers and SGS technical teams to provide follow-up and feedback for technical questions and specification needs.
• Visit existing customers periodically for contract reviews.
• Ensure customers are responded to adequately by customer care group.
• Produce customer quotations as required.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications

• Minimum 3years’ experience in customer care, sales or business development in a technical services or industrial capacity.
• STPM orDiploma or Degree in Business, Food and healthor equivalent would be an asset.
• Proven track record of successful customer relationship & key account management.
• Experience in dealing with mineral industries would be an asset.
• Comfort in dealing with various levels of senior executives.
• Knowledge in using MS Office is a prerequisite and exposure to CRM software is an advantage.
• Applicants must be willing to travel nationwide occasionally.