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• To assist the Manager / Assistant Manager in disseminating the company’s policy and objectives to all levels of the Sales Support Department.
• To ensure the department's quality procedures and activities set by the QA department are understood, implemented, and maintained by all levels at all times.
• Fully responsible for ensuring the functions of contract review are strictly implemented to resolve any unclear information, especially verbal orders, before proceeding with production planning, and to meet customer delivery requirements.
• To ensure the external quality information related to the section is adequately practiced and controlled for master card processing.
• To coordinate external and internal quality issues related to Sales Support to ensure customer claims are properly attended to and to prevent recurrence.
• To conduct on-the-job training for new employees.
• To coordinate work orders with the Planning department.
• To perform other tasks as instructed by the superior.
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Manufacturing, Transport & Logistics 101-1,000 employees
We are a wholly owned subsidiary of HPI Resources Berhad, specializing in corrugated carton manufacturing and related packaging products. Harta Group has been recognized as the fastest-growing carton manufacturer in Peninsular Malaysia. Our turnover exceeds 250 million per annum with a capacity of 120,000 metric tonnes per year. We are currently seeking aggressive, self-motivated, and confident personnel to join our company.
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