Sales Executive

Farm Fresh Berhad; Johor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading FMCG company in Malaysia is seeking a dynamic Sales Executive to support its operations. The ideal candidate will have at least 1 year of sales experience in FMCG, strong organizational and communication skills, and the ability to coordinate between customers and internal teams. Responsibilities include order processing, customer engagement, and compliance management. The role offers a salary range of RM 2,800 - RM 4,000+, plus opportunities for career growth.

Qualifications

• Minimum 1 year of sales experience in FMCG (dairy/food/beverage experience a plus).
• Proficient in ERP systems is not a must, but good to have.
• Strong communication skills and problem-solving ability.

Responsibilities

• Process customer orders accurately and ensure timely fulfilment.
• Conduct customer meetings for product listing and pricing.
• Plan and execute in-store promotions.
• Monitor stock levels and generate sales reports.
• Maintain compliance documents for the sales department.

Skills

Sales experience

Strong organizational skills

Communication skills

Problem-solving ability

Time management

Education

Diploma/Degree in Business, Sales, Marketing, or related field

Tools

ERP systems

Microsoft Office (Excel, PowerPoint)

Job description

We are seeking a dynamic and results-driven Sales Executive to support our sales operations in the FMCG sector. The ideal candidate will have at least 1 year of sales experience in FMCG, strong organizational skills, and the ability to coordinate between customers, operations, and internal teams to ensure smooth sales execution.

About the Role

The Sales Executive will play a crucial role in managing customer orders, engaging with clients, and ensuring compliance with company standards while collaborating with various teams to drive sales success.

Responsibilities

• Order Processing & Coordination
• Process customer orders accurately and ensure timely fulfilment.
• Liaise with the operations team to ensure on-time delivery and resolve logistics issues.

• Customer Engagement
• Conduct customer meetings for product listing, sampling, pricing, and terms negotiation.
• Address customer inquiries promptly (e.g., providing certifications, documents to support sales operation).

• Retail & Promotions Management
• Plan and execute in-store promotions, ensuring compliance with company guidelines.
• Support NES promotional activities.

• Sales Operations & Reporting
• Monitor stock levels, identify aging stock, and escalate for action.
• Generate and analyze sales reports from ERP system (e.g. track sales performance etc.) and operate ERP system to support sales related activity (e.g., issue Purchase Requisitions etc.).

• Compliance & Documentation
• Maintain and update annual ISO compliance documents for the sales department.
• Ensure all sales processes adhere to company and regulatory standards.

• Cross-Functional Collaboration
• Work closely with Finance on AR (Accounts Receivable) issues and payment follow-ups.
• Coordinate with Branding, Purchasing, Logistics, and Warehouse teams for seamless operations.

• Additional Tasks
• Perform ad-hoc duties as assigned by the immediate supervisor.

Qualifications

• Education: Diploma/Degree in Business, Sales, Marketing, or related field.
• Experience: Minimum 1 year in FMCG sales (dairy/food/beverage experience a plus).

Required Skills

• Technical Skills:
• Proficient in ERP systems (order processing, sales reports) is not a must, but good to have skills.
• Intermediate Microsoft Office (Excel, PowerPoint) for data analysis & presentations.
• Soft Skills:
• Strong communication skills.
• Problem-solving ability to handle customer & operational issues.
• Self-motivated, able to work independently and in a team.
• Time management to prioritize tasks in a fast-paced environment.
• Other:
• Willingness to travel for customer meetings (if required).
• Valid driver’s license (preferred for field sales roles).

Pay range and compensation package

RM 2,800 - RM 4,000+