Sales Executive

CHALTEN LIVING SDN. BHD.; George Town; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in the furniture sector is seeking a Sales Executive who excels in customer engagement and has a passion for sales. The role involves greeting customers, demonstrating product knowledge, and maintaining store aesthetics. Ideal candidates will have 1-2 years of experience in retail or customer service, be fluent in English and Bahasa Malaysia, and possess excellent communication skills.

Benefits

Decent Sales Commission every month!

Qualifications

• Minimum 1-2 years of experience in sales or customer service, preferably in retail or furniture.
• Good knowledge of basic customer interactions and needs.
• Passion for sales and customer service is essential.

Responsibilities

• Greet customers and provide personalized recommendations.
• Demonstrate knowledge of products and build customer relationships.
• Assist in store maintenance and order processing.

Skills

Customer Service

Sales

Communication

Job description

Customer Engagement:

Greet customers promptly and warmly as they enter the store.
Understand customer requirements, preferences, and budget to provide personalized recommendations.
Build strong customer relationships to foster repeat business.


Sales and Product Knowledge:

Demonstrate in-depth knowledge of the store’s furniture range, including materials, features, benefits, and pricing.
Educate customers about product care, warranties, and delivery options.
Upsell and cross-sell complementary products such as mattresses, bedframes, sofas, or dining sets.


Store Maintenance and Decoration:

Ensure the store is clean, organized, and visually appealing at all times.
Maintain accurate product displays and ensure proper tagging of prices and promotions.
Assist in decorating the showroom for festive events and special promotions to create a welcoming and attractive shopping environment.


Order Processing:

Assist Bill Processing Department with placing orders, processing payments, and arranging deliveries.
Handle any post-sale inquiries or complaints professionally and efficiently.
Answer incoming company phone calls and respond to customer inquiries via WhatsApp promptly and professionally.


Qualifications & Requirements:

Job Info & Requirement

Contract Type Full-time

Job Type Executive

Experience Level < 1 year

Job Categories Sales

Minimum 1-2 years of experience in sales or customer service (preferably in retail or furniture).If no prior experience, a passion for sales and customer service is essential.Good knowledge of basic

Language Required English, Bahasa Malaysia

Nationality Preferred Malaysians Only

All Genders

Own Transport None

Salary & Other benefits

RM 2,300 to RM 2,500 per month

Other Benefit (Optional) Decent Sales Commission every month!

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