Sales Executive

Masdora Jewellery (M) Sdn Bhd; Butterworth; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading jewellery company is seeking an entry-level Sales Executive in Butterworth. The candidate will be responsible for engaging customers, hosting live selling sessions, and exceeding sales targets. Ideal for fresh graduates, this role offers opportunities to develop communication, sales, and customer service skills in a dynamic environment.

Benefits

Medical Leave

EPF

SOCSO

Unlimited Supply Pantry Food

Qualifications

• Fresh graduates are encouraged to apply for this entry-level position.
• Sales-driven mindset with good understanding of customer behavior.
• Experience in live streaming, retail sales, or e-commerce is an advantage.

Responsibilities

• Achieve and exceed monthly sales targets by engaging customers.
• Host live selling sessions to showcase and promote products.
• Provide exceptional customer service and maintain strong relationships.

Skills

Sales experience

Communication skills

Product knowledge

Customer relationship management

Time management

Problem-solving skills

Negotiation skills

Education

Diploma in any field

Job description

Fewer than 10 applicants. Your chances are good!

• Possess a Diploma in any field; fresh graduates are encouraged to apply for this entry-level Sales Executive position.
• Demonstrate excellent communication skills in both English and Bahasa Malaysia to effectively engage with a diverse customer base.
• Fresh graduate are welcome to apply
• Exhibit a strong aptitude for sales, with the ability to learn and apply product knowledge to meet and exceed sales targets at Masdora Jewellery.
• Cultivate and maintain strong customer relationships through exceptional customer service and proactive relationship management techniques.
• Effectively manage time and prioritize tasks to ensure efficient handling of customer inquiries, sales processes, and follow-up activities in a fast-paced retail environment.
• Apply problem-solving skills to address customer concerns and resolve issues promptly, ensuring customer satisfaction and loyalty.
• Utilize negotiation skills to effectively close sales and maximize revenue opportunities while adhering to company policies and pricing guidelines.
• Host live selling sessions (e.g., TikTok Live, Facebook Live, Shopee Live) to showcase and promote products.
• Assist in order processing, customer follow-up, and after-sales inquiries related to live sessions.
• Achieve and exceed monthly sales targets by proactively engaging with customers in the retail store, understanding their needs, and recommending suitable jewellery pieces.
• Develop and maintain strong customer relationships through consistent follow-up, personalized service, and proactive communication regarding new products, promotions, and events.
• Maintain a deep understanding of Masdora Jewellery's product catalogue, including gold quality, design variations, pricing, and current promotions, to effectively address customer inquiries and provide accurate information.
• Provide exceptional customer service by greeting customers warmly, actively listening to their preferences, and assisting them in making informed purchasing decisions.
• Process sales transactions accurately and efficiently, including handling cash, credit card payments, and other forms of payment, while adhering to company policies and procedures.
• Contribute to maintaining a visually appealing and organized store environment by assisting with product displays, restocking inventory, and ensuring the cleanliness of the sales floor.
• Actively participate in sales training programs and workshops to enhance product knowledge, sales techniques, and customer service skills.
• Sales-driven mindset with a good understanding of customer behavior and online shopping trends.
• Experience in live streaming, retail sales, or e-commerce is an added advantage.
• Ability to work flexible hours, including weekends and peak campaign periods.
• Medical Leave
• EPF
• SOCSO
• Unlimited Supply Pantry Food

Sales experience Communication skills Product knowledge Customer relationship management Time management Problem-solving skills Negotiation skills

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