Sales Engineer - Vacuum Services

Hatch Asia; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A renowned manufacturer in Vacuum Services is looking for a Sales Engineer who will drive the VTS business by implementing strategic sales plans and promoting service products. The role involves enhancing service revenue and ensuring client satisfaction through effective technical support. Candidates should possess a mechanical/electronics qualification and have significant experience in service sales, particularly within the vacuum industry.

Qualifications

• Minimum 5 years in service business or 3 years of direct sales experience.
• Experience with vacuum applications and VT-branded equipment is preferred.
• Strong interpersonal, organizational, and planning skills.

Responsibilities

• Increase in-house service revenue and support regional distribution.
• Provide product training, installation, and technical support.
• Develop market intelligence and maintain customer relationships.

Skills

Communication

Negotiation

Customer Relationship

Analytical Thinking

Time Management

Team Player

Proactivity

Education

Mechanical/Electronics Trade Qualification

Tools

Microsoft Office

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job: Sales Engineer - Vacuum Services

Our vision is to be the preferred talent partner in Asia, accurately identifying and integrating high potential talents for our clients and helping our candidates achieve career success.

Over the years, we have innovated and improved our methods for identifying and assessing talents to deliver successful talent strategies for our clients.

Our client is a renowned manufacturer in Vacuum Services.

We are seeking an exceptional Sales Engineer to grow the VTS business through direct selling to new and existing accounts. This involves implementing strategic sales and pricing plans and promoting service products and spares in the region.

The Challenges

• Increase in-house and field service revenue using all available service resources (STC, direct, field service, and third parties where applicable).
• Support the regional distribution network to grow indirect service sales and provide technical support as needed.
• Retain and support existing business with a focus on growth in margins, contract terms, and coverage.
• Support new product sales for major bids where service profile is key to winning business and maintaining the reputation of the VTS Service Business.
• Develop market intelligence to better understand customer needs and trends.
• Report on competitor OEM and third-party service activities.
• Provide timely reports on service sales performance and maintain an updated list of customer contacts and machine populations.
• Manage account receivables and overdue accounts to protect working capital.
• Develop partnerships with the equipment sales and service operations teams to offer total solutions to customers.
• Provide product training, installation, and commissioning support in conjunction with the service operations team.
• Develop third-party service providers in regions lacking local expertise, either through direct support or distribution channels.
• Support and foster a team-oriented culture emphasizing open communication, fairness, and respect.
• Ensure operational integrity and transparency, adhering to our Business Code of Practice.

What It Takes

• Minimum 5 years of experience in service business, including supporting or selling commercial proposals, or 3 years of direct equipment service sales.
• Recognized mechanical/electronics trade qualification or similar preferred.
• Experience with VT-branded equipment is highly advantageous.
• Regional experience in SEA is a plus.
• Good understanding of vacuum applications.
• Strategic, analytical thinker with strong communication and negotiation skills.
• Ambitious with clear goals and targets.
• Proactive, self-motivated, and can-do attitude.
• Ability to work independently.
• Excellent interpersonal skills, meticulous, and a strong team player.
• Positive attitude and excellent customer relationship skills.
• Good organizational and time management skills.
• Strong analytical, planning, and forecasting skills.
• Result-oriented with the ability to multitask in a fast-paced environment.
• Customer-focused with a self-starter attitude.
• Proficient in Microsoft Office applications.

Interested candidates, please click the "Apply To Position" button. All information will be kept confidential. Priority will be given to shortlisted candidates.
Employment Agency No: 11C5794