Sales Development Representative

Rockwell Automation; Kuala Lumpur; Hybrid; MYR 30,000 - 60,000; Full time

Job summary

An established industry player seeks a motivated Sales Development Representative to enhance client relationships and drive business growth. In this dynamic role, you will engage with clients, understand their needs, and connect them with our expert teams. Collaborating with Business Development and Sales, you'll craft targeted strategies to generate leads and ensure a seamless client experience. With a focus on achieving sales goals and maintaining high activity levels, you'll play a pivotal role in expanding our presence in the region. Join a forward-thinking company that values creativity and teamwork, and make a meaningful impact in the tech sales landscape.

Benefits

Mindfulness Programs

Volunteer Paid Time Off

Charitable Donation Matching

Employee Assistance Program

Wellbeing Programs

Access to Digital Library

Qualifications

• Interest in tech sales and marketing with a team player mentality.
• Experience in establishing communication with prospects and meeting sales quotas.

Responsibilities

• Understand client needs and facilitate lead handoff to experts.
• Participate in calling and email campaigns, exceeding quotas.

Skills

Communication Skills

Sales Skills

CRM Experience

Storytelling Skills

Prospecting Skills

Education

Degree in Business

Diploma in Marketing

Tools

Microsoft Dynamics

Salesforce

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers—amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility—our people are energized problem solvers who take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you, we would love to have you join us!

Job Description

Rockwell Automation has a vast portfolio of hardware, software, and services solutions. While clients may know the outcomes they want to achieve, finding the best solution can be challenging. Sales Development Representatives are often the first live client interaction and will help the client begin their solution evaluation. They want to understand client needs and serve as the connector between the client and Rockwell’s subject matter experts.

As a Sales Development Representative, you will be a critical component of Rockwell’s client relationships and business growth.

General Description:

As an SDR, you will be the backbone of our sales process, establishing customer relationships and developing and providing motivated leads to our sales team. You’ll work with Business Development, Sales, and Marketing teams to develop targeted strategies and messaging to lead opportunities for new business. Success in this role will be largely determined by your thoughtfulness and engagement.

You will be directly involved with the expansion of Rockwell’s business into the region and have the opportunity to be the local liaison for prospective clients.

Your Responsibilities:

1. Understand the client’s desired outcomes and why they are interested in Rockwell Automation solutions.
2. Understand and deliver Rockwell Automation’s value proposition and facilitate lead handoff to the appropriate subject matter experts.
3. Participate in inbound and outbound calling and email campaigns and exceed quotas related to calls made, emails sent, qualified opportunities, and pipeline attribution.
4. Produce sales pipeline and qualify leads by identifying prospects' desired outcomes, pains, and product fit.
5. Collaborate with Business Development and Sales to create an accurate pipeline and schedule qualified meetings and follow-ups, ensuring attendance and engagement.
6. Answer incoming calls, distribute emails, and monitor Rockwell’s online chat portal.
7. Prioritize and plan prospect tasks and outreach strategy.
8. Participate in high-level solution/product conversations with senior executives and team members within prospect accounts.
9. Ensure accurate and up-to-date customer interactions are captured in CRM (Microsoft Dynamics and Salesforce).
10. Participate in projects to increase team efficiency.
11. Respond to inbound requests for demos with creative email communications, meeting daily email targets.
12. Develop a sales territory following a strategic plan to attract and drive new business.

The Essentials - You Will Have:

• Interest in pursuing a career in tech sales and marketing.
• Ability to adapt to evolving organizational dynamics motivated by the growth of Rockwell Automation.
• Ability to maintain activity levels to produce sales leads and exceed monthly goals.
• Experience establishing communication and engagement with prospects.
• Experience balancing multiple sales opportunities and organizing outreach efforts.
• Experience digging into prospects' pain points and validating issues with decision-makers.
• Team player mentality and collaborative approach.
• Storytelling skills: comfortable presenting a company and product in any setting.
• Prospecting and CRM experience in a SaaS or technology environment is an asset.
• Previous experience meeting sales quotas and achieving goals.

The Preferred - You Might Also Have:

• Degree or diploma in Business, Marketing, or related work experience.
• B2B Inside Sales experience in a technology company.
• Multilingual abilities (English plus any Asian language) are preferred.

What We Offer:

Our benefits include:

• Mindfulness programs with a Calm membership.
• Volunteer Paid Time Off after 6 months for eligible employees.
• Charitable donation matching programs.
• Employee Assistance Program.
• Wellbeing programs through OnTrack.
• Access to a digital library for professional development.

...and other local benefits!

At Rockwell Automation, we are committed to diversity, inclusion, and authenticity. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You might be the right fit for this or other roles.

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Our hybrid policy requires employees to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless otherwise specified.