Sales Designer

MKA Cabinet & Design (M) Sdn Bhd; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in cabinet and design is seeking a Sales Designer to manage customer interactions, provide tailored design solutions, and support sales efforts. The role involves utilizing design software and ensuring customer satisfaction through effective communication and collaboration. Ideal candidates have strong interpersonal skills and a background in design, preferably with experience in similar fields.

Benefits

EPF/SOCSO

Medical Leave

Qualifications

• Fresh graduates are welcome to apply.
• At least 2 years of working experience preferred.
• Able to communicate in English, Bahasa Malaysia, and Mandarin.

Responsibilities

• Provide pre- and post-sales service to customers.
• Recommend kitchen and wardrobe designs based on customer needs.
• Collaborate across departments for technical support and solutions.

Skills

Communication

Interpersonal skills

Design software proficiency

Education

Primary/Secondary School/SPM/'O' Level

Tools

AutoCAD

3D Studio Max

Adobe Photoshop

FreeHand Sketching

PowerPoint

Excel

Job description

Fewer than 10 applicants. Your chances are good!

• Candidate must possess at least Primary/Secondary School/SPM/'O' Level.
• Able to speak in English, Bahasa Malaysia, and Mandarin.
• Fresh graduates are welcome to apply.
• At least 2 years of working experience in a related field would be an added advantage.
• Proficiency in FreeHand Sketching, 3D Studio Max, AutoCAD, Adobe Photoshop, PowerPoint, Excel.
• Good interpersonal and communication skills.
• Ability to meet deadlines.

JOB DESCRIPTION

• Responsible for providing pre- and post-sales service to customers.
• Work closely with customers in recommending kitchen and wardrobe designs and space planning solutions.
• Handle new leads delegated by customer service and take over walk-in customers during duty (without objection).
• Participate in kick-offs, presentations, prepare proposals, sales quotations, and process orders to production.
• Design and create graphics based on customer needs using relevant design software (liaise with Interior Design Department).
• Collaborate with Sales Team, Sales Technical Consultants, Interior Designers, and Operations Teams to develop technical support or solutions.
• Responsible for payment collections.
• Conduct site visits for projects (pre-visit & post-visit).
• Finalize drawing details with Sales Supervisor and Operations Teams, especially Quality Controller, via virtual meetings following SOPs.
• Weekly reporting on work progress to Outlet Supervisor & Sales Manager.
• Perform other related or ad-hoc duties as assigned by management, superiors, or customers.
• Contribute to team sales development to meet annual sales objectives and targets for products and services.
• Build and maintain good relationships with customers and the company.
• Provide high-quality design options aligned with customer objectives and budgets.
• Create effective designs using Design systems in coordination with the Interior Design Department.
• Develop accurate layouts and material specifications.
• Prepare and present accurate pricing proposals.
• Process transactions related to orders accurately and promptly.
• Oversee installation to ensure quality and customer satisfaction.
• Maintain consistent communication with customers, internal sales team, and production team throughout projects.
• Obtain referrals and photos from customers.
• Facilitate resolution of issues, including warranty claims or defects.
• Identify opportunities to improve customer service, quality, and reduce costs as a team.
• Keep the showroom well merchandised, clean, tidy, and well accessorized.
• Prioritize customers in the showroom/outlet.
• Include benefits such as EPF/SOCSO and Medical Leave.

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