Sales Coordinator & Admin

FC-BIOS; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

FC-BIOS, a leading life sciences company, seeks an Administration and Sales Coordinator to support the Sales team in Malaysia. The role involves managing inquiries, preparing sales documents, and ensuring efficient operations. Candidates should hold a Diploma in Business Administration with at least three years of related experience. Join a supportive team culture with opportunities for growth and comprehensive medical benefits.

Benefits

Supportive Team Culture

On Job Training

Comprehensive Medical Insurance

Qualifications

• Minimum 3 years of relevant experience in customer service or administrative roles preferred.
• Proficient in English and Bahasa Malaysia; ability to communicate in Mandarin is an advantage.
• Strong computer skills, including proficiency in Microsoft Office and database management.

Responsibilities

• Provide administrative and operational support to the Sales team.
• Handle service inquiries via phone and email.
• Prepare and process sales documents accurately.

Skills

Customer Service

Communication

Microsoft Office

Teamwork

Education

Diploma in Business Administration

Job description

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Company Overview:
FC-BIOS SDN BHD is a life science company based in Kuala Lumpur. Founded in the year 1989, we have placed ourselves in the forefront of the scientific community by providing solutions and growing with our customers.

Making our debut in the market by offering filtration solutions - our company has grown to service customers in diagnostics, research, industrial and applied markets with our range of laboratory equipment, consumables and reagents. Our portfolio of brands includes products from Japan, France, Italy, USA and many more. Our main areas of expertise can be split into the following categories - Life Science & Cell Culture, Food Safety & Microbiology, Biobanking & Cryogenics, Cold Chain Solutions, Laboratory Plasticwares, Transplant Diagnostics and Occupational, Safety & Environment.

With over 30 years of experience and support from our dedicated team – FC-BIOS SDN BHD strives to provide total solutions tailored specifically for our customer in the countless markets they represent.

Job Responsibilities:

Provide comprehensive administrative and operational support to the Sales team to ensure smooth and efficient day-to-day functions.

Handle incoming service inquiries via telephone and email, ensuring timely, professional, and customer-focused responses.

Accurately prepare and process sales documents, including quotations, sales orders, delivery orders (DO), and invoices, in accordance with company procedures and timelines.

Maintain a systematic and well-organized filing system for all sales-related documents to ensure easy retrieval and compliance with record-keeping requirements.

Assist the Sales team with client follow-ups, particularly for outstanding payments, to support timely debt collection and maintain healthy receivables.

Collaborate with internal departments such as logistics, finance, and sales team to ensure alignment and efficient order fulfillment.

Assist the receptionist with handling incoming and outgoing correspondence when required.

Perform other administrative or coordination tasks as assigned, contributing to the overall efficiency and success of the sales department.

What We Offer

Supportive Team Culture: Thrive in a collaborative work environment that values teamwork, positivity, and growth.

On Job Training: Training provided to help you grow in a role that values learning and teamwork!

Comprehensive Medical Insurance: Company Group Medical Insurance & Group Personal Accident Insurance.

Job Requirements:

Diploma in Business Administration, or equivalent qualifications.

Minimum 3 years of relevant experience in customer service or administrative roles is preferred.

Proficient in English and Bahasa Malaysia (spoken and written); the ability to communicate in Mandarin is an added advantage.

Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook) and experience with database management systems.

Displays a positive attitude, strong sense of responsibility, and eagerness to learn and grow professionally.

Able to work independently with minimal supervision, while also being an effective team player in a fast-paced, dynamic environment.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

How many years' experience do you have as an Administration and Sales Coordinator? Which of the following types of qualifications do you have? Which of the following statements best describes your right to work in Malaysia? How many years' experience do you have as a sales coordinator? What's your expected monthly basic salary? Which of the following Microsoft Office products are you experienced with? Which of the following languages are you fluent in? How much notice are you required to give your current employer?

Pharmaceuticals, Biotechnology & Medical 51-100 employees

An Expert in Temperature Monitoring Solutions, FC-BIOS Sdn Bhd is over 50 people strong with its HQ located in Subang Jaya, Selangor with a branch office in Penang. We house a dedicated team of sales, technical support, and service engineers with a fully equipped training laboratory serving customers located in East & West Malaysia.

The Cold Chain Division started its operation in 2006 with its first project to replace an aged analogue centralized temperature monitoring system at the Blood Bank of University Malaya Medical Centre (UMMC) which is still today operating after 14 years. We’ve since then since grown to over 1500 installed sites across Malaysia which utilize our Real Time IoT systems, encompassing Hospitals, Pharmaceuticals, and major cold chain storage sites. Our team is currently playing fundamental role in COVID-19 Vaccine storage within Malaysia.

Our portfolio of cold chain solutions have grown in tandem with the experience gained from challenging demands from clients to include:

• Cloud Based Systems

An Expert in Temperature Monitoring Solutions, FC-BIOS Sdn Bhd is over 50 people strong with its HQ located in Subang Jaya, Selangor with a branch office in Penang. We house a dedicated team of sales, technical support, and service engineers with a fully equipped training laboratory serving customers located in East & West Malaysia.

The Cold Chain Division started its operation in 2006 with its first project to replace an aged analogue centralized temperature monitoring system at the Blood Bank of University Malaya Medical Centre (UMMC) which is still today operating after 14 years. We’ve since then since grown to over 1500 installed sites across Malaysia which utilize our Real Time IoT systems, encompassing Hospitals, Pharmaceuticals, and major cold chain storage sites. Our team is currently playing fundamental role in COVID-19 Vaccine storage within Malaysia.

Our portfolio of cold chain solutions have grown in tandem with the experience gained from challenging demands from clients to include:

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